Amazendeal — not received product

Address:

410207

Telephonic convervation with jyoti sharma.
My order no. # 2034 booking amount rs. 599/= on dated 24 jan 2019 till now m not received product. After i received call from amazendeal conversation with jyoti sharma she saying that u won price from my company side u can chose the product after that i chose apple iphone 7, she asking gst amount rs. 8150/= that amount paid on dated 24 jan 2019. After that sudden she asking insurance amount.
I request u that i am anable to pay any amount please send my purchase product and refund my gst amount otherwise u can send without insurance. Because i already purchase online through flipcart, amazon received without insurance.
Please do asap.

Regards,
Anoop mishra