Amazon — Amazon.in is selling fake product | |||||
I bought a "Lotus Ecostay Kajal" (of Rs. 260/-) from amazon. But I didn't notice that they gave me a duplicate kajal. Unknowingly I started using that. But after some time I realized..something is wrong! But didn't know what is it. I got allergy around my eyes but still couldn't find out the reason. Then I checked that item carefully and searched for the original product in internet. Only after then I came to know that it is fake one. I have also noticed that the address written in the kajal is different from the original one. The texture is also different..it is scratchy! It hurts!...Then I complained and sent some snapshots to them. Then they replied and apologiged for this 'inconvenience'. They refunded the money without asking me only to escape from this problem! But it is not any way out.I don't want the refund! I asked them to take back their refund(gift card). But now they are indifferent...It is a question of one's health and trust...This is a case of forgergy...! I want to take a legal step against their illegal affairs! They are befooling us. A proler step should be taken to aware other customers. Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
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