Amazon — amazon is not delivering my product

Address:	560037
Website:	www.amazon.in

Hi,

I had prepaid amount of rs 2699 for the order

Ordered on 10 october 2018 order#[protected]

Which should be delivered on oct 11 to my location as i can see product is already in bangalore from order history/tracking details.

From oct 11th every day i will get one message of out for delivery... And end of the day i will get another meaasage like
10th oct :
Dispatched: skybags footloose romeo polyester 68 cms grey so... Will reach you by 11-oct. Track at http://amzn.in/d/df4MO6A or give missed call to[protected]
11th oct
Arriving today: skybags footloose romeo polyester 68 cms grü will be delivered by amzagent ([protected] pin 5266). Track: http://amzn.in/d/2Y6nFMf
11th oct
We could not deliver skybags footloose romeo polyester 68 c.. As we could not contact you on the phone. Re-attempt on next working day. http://amzn.in/d/bLXiwEJ

Delivery agent not even called me atleast once... I checked my number is working..

When im trying to call that amazon agent number is saying busy... Continuously not one time.. From morning 8 am to till evening 5pm (More that 15 times)...

When i called customer care they will say like... Same thing like amazn agent tried to call u... But you are not reachable. So delivery boy will try to deliver on the next day... We are raising escalation on this... Like this they will say...

And its next day comes... Same thing repeats

Oct 12th morning

Arriving today: skybags footloose romeo polyester 68 cms grü will be delivered by amzagent ([protected] pin 8002). Track: http://amzn.in/d/eBXy7rI

Oct 12th evening

We could not deliver skybags footloose romeo polyester 68 c.. As we could not contact you on the phone. Re-attempt on next working day. http://amzn.in/d/1hSTxlV

Again i called customer care... This time they said address might be problem... So i agiven some additional addresss and my one more mobile number..

Nochange again same thing happens..

No delivery message or update for 2 days.. (When i called customer care they said please wait till monday means oct 15 th).

Again on october 15th morning

Arriving today: skybags footloose romeo polyester 68 cms grü will be delivered by amzagent ([protected] pin 9943). Track: http://amzn.in/d/d5Wcwoh

October 15th afternoon..

We could not deliver skybags footloose romeo polyester 68 c.. As we could not contact you on the phone. Re-attempt on next working day. http://amzn.in/d/3hcMFMI

Delivery agents not even called me once... For this order... I only called them many times... Bu its saying busy... From past 5 days

Again i called customer care... They said this time top priority escalations from past 5 days... But nothing is happening...

Im not sure why they are doing this.. Some one please help me.

Thanks,
Rajesh
[protected]