[Resolved]  Amazon — Amazon not picking up the return

On 22.04.2022 I have received Antique Electric Floor Fan with Wooden Tripod Stand but upon receiving i noticed that the fan has a missing regulator to control speed. I used the fan for a few days to understand whether or not it will suit me, but later I felt that the fan is not compatible to my preferences. The date for return window closure was on 04.05.2022, however, I applied for a return on 01.05.2022. The return pickup was scheduled for 02.05.2022. However, the return pickup agent did not show up on that day, so I contacted amazon support and they rescheduled the return for the next day. On the next day also nobody picked up the order. This same story has been continuing for the past 12 days now. Amazon customer care daily reschedules the return and nobody picks it up. Still item is not return picked up and no confirmation made when they will refund the money. We should get refund at the earliest and compensatory amount for handing issue/harassment for such long time.
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May 14, 2022
Complaint marked as Resolved 
I contacted amazon customer support and asked them to connect me to a senior level official from amazon. They transferred my call to a senior level executive. I explained him my case history based on which he told me that he will personally take up my case and get it resolved. He took 2 days but got my issue resolved.
Amazon India customer support has been notified about the posted complaint.
Complaint comments 


I’m trying the same, my product is not getting picked up since April 27. Please suggest what should I do

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