Amazon — amazon refund

Hi,
I am canvena cajetan the account holder of canara bank sawantwadi, a/c no.[protected]. My amozon refund of 866 was initiated by amozon on 14/12/2017 and it should reflect in my account by 5 to 7 days that is on 21/12/2017 but i have till not received the amount. I contacted canara bank customer care but its of no use. Please canara bank deposit my money at the earliest.

Following is the email detail provided by amazon

Your refund of rs.866 has been processed successfully on 12/14/2017. The amount should reflect in your account by 12/20/2017.

The authorization code (Refund reference number) for the transaction is 268520.

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.