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Amazon India Complaints & Reviews

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Last updated Mar 26, 2024
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Amazon India reviews & complaints page 2

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H
himanshusinha
from Chennai, Tamil Nadu
Mar 5, 2024
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Jabra Elite 4 Active In Ear Bluetooth Earbuds Truly Wireless

Address:35, Ashram Ave Phase 1, Sahaj Enclave Phase 4, Lalithamba Nagar, Manapakkam Chennai, Tamil Nadu 600125
Website:amazon.in

On date 9th February 2024, I placed an order for a "Jabra Elite 4 Active in Ear Bluetooth Earbuds Truly Wireless" from Amazon India,
Order Number[protected]
Unfortunately, upon receiving the product, I discovered that the product is a used one and it has a faded color with scratches and defects. Following the Amazon India customer care request I promptly initiated the return request on 12th February, and the product...
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+1 videos
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N
Nayeem patel
Mar 4, 2024
Mar 4, 2024
This thread was updated on Mar 4, 2024
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My product not delivered but mark as delivered

HI,

This is Abdul nayeem resident of kalaburagai Karnataka, would like to bring to your notice that i have ordered on 01/03/24 1 item from Amazon India and they have not delivered on said date upon that they marked the order as delivered and no action being taken till now on it.

Here is the Tracking ID shipped with Delhivery ([protected])

This is utter negligance handled by amazon delivery...
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A
ajadav9
from Delhi, Delhi
Mar 4, 2024
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Payment stuck in amazon

I ordered a TV On Amazon on 14th Feb. I made payment through UPI but the Order was canceled and payment was not refunded back, As taken with Amazon customer care the payment was not received so the order was canceled, But my money was deducted, and as discussed with my Bank the amount was successfully transferred to Amazon UPI, I want to file chargeback but my bank want confirmation from amazon that they didn't received money from my...
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P
pentais701c
from Delhi, Delhi
Mar 3, 2024
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Incomplete quantity of product received

I ordered 10 quantity (pack of 10 from Amazon.in vide order id Order ID :[protected] but received only 1 instead. They are not willing to listen or solve this. I have a CCTV recording o[censored]npacking of the order and still they are not willing to help....
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R
RaviDatt1972
Feb 27, 2024
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Puma Sandal

Address:Tezpur, Assam

I ordered Puma sandal from amazon and i received Shoes instead of sandal on 15 Nov 2023. I requested Amazon's customer care same day to return this item. They ask me for pic of product and I sent pic of shoes to them. They assured me that one of their delivery agent will be collect the item. When no one came to collect it then I again contact them on 20 Nov 2023 and i was ensure that one of their delivery agent will be collect the item. Somehow,...
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I would like to express my disappointment as Amazon has denied my refund request, and I believe this decision is unwarranted.

1. On 15 Feb 202, I received the delivery of Order #[protected] and to my great disappointment the product did not match with what I had ordered and was a used and defective item. Within 5 minutes of receiving the product (screenshot attached) I raised a return request and proactively informed...
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M
M L Layal
from Mumbai, Maharashtra
Feb 26, 2024
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Refunds not credited back into account

• Order no.[protected] dated 01.11.23 regarding return of HP X200 Wireless Mouse. The item was returned on 14.11.23 and was duly accepted by the Amazon. Initially, the website depicted “Refund credited to your account by original payment method” but thereafter, the version changed every time whenever I opened the website like (a) item is on the way. Refund will be initiated as soon as it reaches us. (b) Your return is likely...
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M
M L Layal
from Mumbai, Maharashtra
Feb 26, 2024
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Refund not credited back into my account

• Order no.[protected] dated 01.11.23 regarding return of HP X200 Wireless Mouse. The item was returned on 14.11.23 and was duly accepted by the Amazon. Initially, the website depicted “Refund credited to your account by original payment method” but thereafter, the version changed every time whenever I opened the website like (a) item is on the way. Refund will be initiated as soon as it reaches us. (b) Your return is likely...
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N
nikxgupta
from Mumbai, Maharashtra
Feb 26, 2024
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Return Forcefully cancelled by delivery person

I have generated a return for Order No.[protected]
The return was automatically cancelled by delivery person without anyy contact and intimation. Now the app doesn't show the option to generate pick up again.
No easy option to reach out to amazon customer care and even when you reach out somehow there is no action taken by amazon which claims to be customer centric but in reality is more customer harrassment....
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I have ordered one plus earbuds but received used product. Damaged product...
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S
Sanyam Daga
Feb 22, 2024
Mar 1, 2024
This thread was updated on Mar 1, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Missing from the RTO delivery

Address:Ganges Chiranjibi, Shibpur, Howrah

I had used amazon shipping services from shiprocket. The product has been marked as delivered, same has been delivered to me. one of the item is missing in the box that i got return. It is an expensive item.
AWB[protected]
Need a faster resolution...
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Dear Amazon Customer Service Team,

I am writing to express my dissatisfaction with a recent purchase I made on your platform. On[protected], I ordered HP laptop for 88990 rs withou any discount. However, to my dismay, I noticed that the price of the same laptop has been reduced to almost Rs 3000 shortly after the delivery done.

As a loyal prime customer, I am troubled by this significant price drop immediately...
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J
Jaiswalsimran
from Kolkata, West Bengal
Feb 21, 2024
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Missing item however not resolving my issue

Hello order Id is[protected], ,
I have not received this item and customer service agents keep on giving me dates for the same. Plus this is a prepaid order so my money is stuck with them. They don't even confirm what happens next and just keeps disconnecting the call and behave like they have given the money to us. I need immediate assistance please....
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Address:Ganges Chiranjibi, Shibpur, Howrah

I had used amazon shipping services from shiprocket. The product has been marked as delivered but same has not been delivered to me. It is an expensive item. Without giving OTP the same has been marked as delivered.
AWB[protected]
Need a faster resolution...
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K
kambha
Feb 16, 2024
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Cash Back on product Eat Better Co

I purchased a product on Amazon India and has cashback of Rs. 300 and after calling couple of times amazon, they opened a ticket# V[protected] for cash back issue on 14/7/2023.
I followed up with amazon for update on above ticket number and did not get any reply to emails.
Yet to receive cash back...
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R
RupDass
from Hugli-Chuchura, West Bengal
Feb 15, 2024
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Toy gun missing from box

Address:Kola Hugli
Website:amazon.in

Dear Sir,
I received the parcel from amazon order number #[protected] dated on 10/02/2024.After cut the delivered parcel and not get anything inside that, received empty box only.I order a toy gun from amazon but unfortunately it is missing from the package.

I am depressed and frustrated in this situation, can you please take necessary action in this regard.Request you please do needful for the same as early...
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B
Bose Arup
Feb 15, 2024
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Different product pickup issue

Address:Mogra Hooghly West Bengal
Website:Amazon.in

I order for Blaupunkt Sound Bar from Amazon.in and the order #407-454××××-7359563.I received wrong product in this order, delivered to me dated on 21/01/2024.After that I regularly contacted with Amazon India customer services through phone calls, chats and emails regarding this issue for multiple times but the issue is still not resolved yet....
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M
M L Layal
from Mumbai, Maharashtra
Feb 15, 2024
Mar 4, 2024
This thread was updated on Mar 4, 2024
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Non-payment of refunds

From what I have suffered and experienced myself, I find that it is very cumbersome to get the refunds, especially if the purchase money had been paid through net-banking. Even referring the matter to [protected]@amazonpay.in (Level 3) was of no help as it repeated to what was told earlier by the Amazon Pay Escalation Team (stated below in italics). The following are the orders wherein refunds are required: -
• Order...
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B
Bose Arup
Feb 15, 2024
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Wrong product received but not take return back

Address:Mogra,Hooghly,West Bengal

I order for Blaupunkt Sound Bar from Amazon.in and the order #[protected].I received wrong product in this order, delivered to me dated on 21/01/2024.After that I regularly contacted with Amazon India customer services through phone calls, chats and emails regarding this issue for multiple times but the issue is still not resolved yet....
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M
Martasque Tagore
Feb 15, 2024
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Item missing from the box

Address:Kola,Magra, West Bengal
Website:Amazon.in

My order was anchor extension board on amazon and today I received the parcel order #171-037****-8439555.
After open the delivered parcel not get anything inside that, I received empty box only.

Sir, this is my earnest request to you please look into this matter do the needful as soon as possible....
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