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Amazon India Complaints & Reviews

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Updated: Feb 4, 2025
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Amazon India reviews & complaints page 2

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Toll free no.0,76829-29617call now all p
Jul 27, 2024
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omkar-deochake
from Pune, Maharashtra
Jul 15, 2024
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Product not get delivered

Order#[protected] one mobile cover
Order#[protected] contains two mobile covers

amazon shows status order deliver to security guard, in our society security guard doesnt allowed to take any parcels, checked cctv also, not delivery from amazon...
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Deepak Radhakrishnan
Jul 15, 2024
Feb 5, 2025
This thread was updated on Feb 5, 2025
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chat support at amazon

Team
You need to check how come everytime customer complaints on chat, it comes up technical issue at customer service rep end and transferred back to queue .

I have already share the chat isntacne with Amazon still no action as thete customer rep making fool of system either to avoid customer survey or ther work while getting chat transferred back to queue whenebr customer express disatosfaction...
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shilpas98
from Dharwad, Karnataka
Jul 14, 2024
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Discrepancy with refund

Order number :[protected]

For aisilin sunglasses worth rs 679.

Amazon agent incorrectly processed the refund to Amazon pay balance saying that the product is not returnable prior to pickup .

Later when I asked to create a return request with bank account as mode of refund, my product was picked and refund was not issued .

Now they say they cannot transfer the wallet amount...
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RAM KISHAN
from Noida, Uttar Pradesh
Jul 13, 2024
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Nokia mobile is not working and quality is very bad, a lot of issue delivery date 02.07.2024 and report on 02.07.2024 but still no one to check

CUSTOMER SERVICE NOT SUPPORT

MY MOBILE NO, [protected]
Amazon India customer support has been notified about the posted complaint.
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    K
    Kiran TS
    Jul 9, 2024
    Nov 17, 2024
    This thread was updated on Nov 17, 2024
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    Id:- 402-6214164-5676305 ( G kamp Japan plastic layer)

    Hi, we order a total 20 of these book shelfs and only received 1. We have proof from the delivery driver that he only delivered one of these. When asked for a refund Amazon is saying that they delivered all 20 and refusing to give us the refund....
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    KONIKA BHARDWAJ
    Jul 8, 2024
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    defective fridge provide, no refund after 5 failed pickup

    Address: India
    Website: www.Amazon.in

    I have order Godrej Group side by side refrigerator, which was delivered as a defective product as confirmed by Godrej India. As per them it is a scrap, I am calling amazon team since 2nd july I was told pickup would be scheduled on 5th july and refund would be initiated, no pickup was done on 5th july because team was making pressure on senior citizen parents to drop side by side heavy refrigerator from 1st floor to ground floor whereas...
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    KRM CORPORATION
    Jul 8, 2024
    Jul 12, 2024
    This thread was updated on Jul 12, 2024
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    a-to-z claim resolution and vendor support

    Dear Amazon Team

    I am writing to address a critical issue related to an A-to-Z claim filed by a buyer. The details of the case are as follows:

    Order ID:[protected]
    Buyer’s Name: Mars Edpal Instruments Pvt Ltd
    Claim Date: 06/06/2024

    Requirement: Need Top Level Escalation Team Resolution Call on [protected].

    Case History: [protected], [protected], [protected],...
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    J
    jitanmallik
    from cuttack, Odisha
    Jul 7, 2024
    Jul 7, 2024
    This thread was updated on Jul 7, 2024
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    Fraudulent transaction to be cancelled

    Address: AT-BIDYADHARPUR PO NAYABAZAR CUTTACK ODISHA 753004

    My amazon account has been hacked.. please cancel lal the order.
    My original mail id - jitan.[protected]@gmail.com and another mail id - jitan.[protected]@yahoo.co.in
    Mr. Kundan [protected]@gmail.com is fraud person who has hacked my amazon account and order various items on 03/07/2024
    With order id
    [protected]
    [protected]
    [protected]
    [protected]
    [protected]br...
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    Address: 142 - Samarth Green City, Gomatgiri near Gandhinagar

    Dear Sir/Madam,

    I am writing to file a formal complaint against Amazon India regarding the non-delivery of an order I placed. As a loyal customer who has placed numerous orders, I am extremely disappointed with the service I have received concerning Order #[protected], which I placed on June 17, 2024.

    Order Details:

    Product: LUMINOUS INVERTER
    Order Date: June 17, 2024
    Payment...
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    Raju Reddy102
    from Bhubaneswar, Odisha
    Jul 4, 2024
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    Delivery services related.

    Address: Sikharchandi chandi nagar, BBSR, Odisha 851024

    I have placed an order with ID[protected] with amazon. The order was out for delivery on 03-Jul-24. The devery agent called me at 10:07 PM and denied for door step delivery and asked me to collect the order from a bus stop. I requested him for doorstep delivery. He had not delivered the order and updated wrong comments in the application as "Delivery attempted- OTP not available" though he did not attempt the delivery. I have another...
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    S
    Saundarya Patil
    Jul 3, 2024
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    Regarding return of orders

    Website: amazon.in

    I have been trying to return order[protected]Kotty Women's solid polyester blend cherry maroon trousers) since 8th June, 2024, but it has been repeatedly cancelled without a valid reason. I spoke with customer service on June 16, 2024, where I was assured the order would be picked up on June 17, 2024 (Monday), which did not happen.

    Also order[protected] since 24th June but it has been repeatedly cancelled...
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    I have ordered OnePlus Nord 3 on 18 June 2024 at 19999 that is delivered on 20 June. After a day I saw a minor gap between display and frame of phone (check out the picture below) and raised complaint for replacement on 21 June. I got replacement on 25 June that is to be delivered between 7am to 10 pm.
    On 25 June, I waited for delivery, but I didn't get any call from delivery boy till 7 pm and then I talked 3-4 times to amazon agent...
    +7 photos
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