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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
Complaints 20353
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1484
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18869
Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 2

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N
Nifty007
Nov 29, 2025
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replacement order not received despite "delivered" status (order # 408-7543467-9921925)

I am writing to escalate a serious issue regarding a replacement order that was marked as delivered but has not been received. I have already contacted your team multiple times, and the repeated two-day delays for an update are unacceptable. Details of the Issue Original Order Date: November 14th (XXL Jacket) Replacement Requested: November 20th (for size XL) Order #[protected] Status in System: Marked as DELIVERED on/around November...
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g0547s
from New Delhi, Delhi
Nov 28, 2025
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unsupportive and unresponsive customer care

I purchased Gold medal Door bell with order id[protected] from Amazon on 9th April. after few days it starts malfunctioning and keep ringing . so i looked for product support as it comes with 1 yr. warranty. I reached so many time to brand and amazon care both are unresponsive and especially amazon care is so unsupportive as they took all document like invoice, payslip, email to brand screenshots and then no response. They simply...
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A
anbudhamu
from Mumbai, Maharashtra
Nov 25, 2025
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delivery issue product not delivered

Hi Amazon Team,
I am extremely disappointed with the service experience related to my recent orders.
I had purchased: GM Cuba 3341 Extension Board
Order No.:[protected], placed on 18th Nov, expected delivery 20th Nov. Although the order was marked as delivered in your system, it was not physically delivered. I escalated this through chat on 21st Nov, after which a replacement was initiated.
Replacement...
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A
Aadhya,
Nov 23, 2025
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Commission scam in task mall work-at-home

Myself and my Dad were victim of task mall commission scam in task mall work-at-home platforms and apps .

We were lucky to be helped by Mrs.. AshaRangappa

Tele gram : @AshaRangappa

We are glad got our money back with her help...
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M
Muhammad Touqeer
Nov 18, 2025
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Amazon mall task work at Home,

My money was stuck in Amazon mall task work at Home, Part Time Job platform . Now they demanding 75000 commission to release 13056400 then I search about Amazon task mall then I saw so many comments that they are scams and last week a friend sister who was also victim got her money back with the help of vos9112pro with : t.me/vos9112pro on telegram . I reach out to them and I was lucky to get my money back my money and I am really thankful...
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F
farah perzade
Nov 17, 2025
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Fraud by E voucher by Amazon

I purchased 20 Amazon gift cards worth ₹10, 000 each for gifting purposes. Upon receiving the voucher details via email, I discovered that all vouchers had already been redeemed. This is a shocking breach of trust.

Your team has stated this is a cybercrime, yet I received these codes directly from Amazon. I demand a full investigation, refund, and accountability.

Find below the voucher codes,
br...
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K
Khan213
Nov 17, 2025
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Amazon mall task work at Home, Part Time Job platform is not Real.

I participated in Amazon task mall and my money was stuck and they requested commission before they would release the capital amount that I intended to withdraw. The withdrawal has already been finished, but my account was not credited with it. I had read so many stories about Amazon Task mall commissions and Amazon Mechanical Turk fraud then I saw so many people review how they were able to recover their money with the help of vos9112pro.br...
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P
Pdsaha
from Kolkata, West Bengal
Nov 12, 2025
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Wrong product delivered and not taking any steps after complaining

I ordered Wazdorf Cover-Up Hair Powder Black products from Amazon but the sellers delivered different company product _ Lanslo and that us also for different use. After complaining several times though customer care of amazon, they have not taken any steps till now. Several times we tried to inform them, and every time the executive change to other associates and nobody attended it after that. The item was delivery on 11th November, 2025...
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S
Suyog Dashpute
Nov 11, 2025
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Change of policy without intimation

Hi Team,

I am writing to bring to your attention an unfair practice concerning my Amazon Pay Balance account. Recently, I added ₹45, 000 to my account through gift cards, intending to use the amount for a bill payment. However, while attempting the transaction, I received the following error message:
“Amazon Pay Balance is not eligible as you have exceeded the maximum amount limit allowed for your Balance...
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A
Anusha087
Nov 11, 2025
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Received Empty Box - Item Missing

Address: India

Date of Incident - 10 Nov 2025
Order No :[protected]

I placed an order for a watch - Brand - Guess - on Amazon India on 5th Nov 2025
My mother received it in Raipur. When she opened the box - it was empty

There was not watch inside the package!!!

I called Amazon 3 times and she called 3 times and I talked to 9 customer care representatives over chat and then finally when...
+1 videos
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S
Sayedhasan5
Nov 5, 2025
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I ordered a utensil set from amazon..due to some reason i returned it but they changing refund date again and again and not initiating refund...plz help
Amazon India customer support has been notified about the posted complaint.
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    J
    jagadish.atla
    from Nellore, Andhra Pradesh
    Nov 4, 2025
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    Urgent Complaint Regarding Non-Delivery of Orders

    Dear Amazon India Customer Support,

    I am writing to express my concern regarding repeated issues with the delivery of my recent orders. Despite placing valid orders and being available at the delivery address, the assigned delivery agent has consistently failed to deliver the packages and has instead returned them to the seller without any attempt to contact me or complete the delivery.

    This has caused significant...
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    S
    Shahabuddin ghouri
    Nov 3, 2025
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    No Complete refund

    I have order one plus tab 3 on 10 oct and supposed to be delivered on 16 oct it has to items including tab and pen in total 48000 something and in sale pen is showing to be free It has to be delivered into parts one pen and other tab I received pen but tab is not been delivered when I asked for refund it is said to to 48000 and after 7 days I got my refund details but they detected around 5000 from me for pen but it is shown to be of 48000...
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    D
    dr.pratimatiwari
    from Varanasi, Uttar Pradesh
    Nov 1, 2025
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    Order#407 1911908 107511

    Dear All,
    I ordered real me narzo grey coloured phone but I received a yellow colored defective piece on which some lining was evident. I immediately called customer service and return was made successfully after iemi etc verification by the pick up guy. NO VERIFICATION STEP WAS BYPASSED.
    I have not received the refund as of now and when i contacted customer care they are telling that some key board was there in the return...
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    M
    Mohammed Z Khan
    Oct 31, 2025
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    Return not picked up/ Refund not received/ False Status Updates

    It has been over 12 days since I raised return requests for two products from Amazon India, but the company has failed to comply with its return and refund policy.

    My return requests were cancelled multiple times with false remarks “Customer denied pickup”, even though no pickup attempt or contact was made by Amazon’s pickup team.

    Despite repeated follow-ups and multiple escalations to their...
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    A
    atulpund25
    from Nashik, Maharashtra
    Oct 31, 2025
    Dec 16, 2025
    This thread was updated on Dec 16, 2025
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    Refurbished Redmi 13 5G Mobile Sold as New

    Address: India

    Respected Sir/Madam,

    I, Atul Pund, hereby file this complaint against Amazon Seller Services Pvt. Ltd., seeking redressal for the unfair trade practice and deficiency in service.

    FACTS OF THE CASE

    1. I purchased a Redmi 13 5G mobile from Amazon on 07.03.2025, with a warranty period till 06.03.2026 (Invoice No. BLR7-46993], copy attached).
    2. The mobile was supposed to be a new device, but...
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    G
    gauravsharma95
    Oct 30, 2025
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    Extremely Disappointed with My Amazon Experience

    I’m writing this post out of sheer frustration and disappointment with my recent experience on Amazon.

    I placed an order on 3rd October, which was supposed to be delivered by 25th October. However, the item never arrived. The last tracking update showed 17th October, and after that — no communication, no update, nothing.

    Despite reaching out to Amazon customer care multiple times, I was repeatedly...
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    Y
    ypsinghji
    from Ghaziabad, Uttar Pradesh
    Oct 30, 2025
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    Amazon India Product Not Delivered Repeatedly, False Delivery Marking as Customer Rejected (Order ID: 404-2236655-5388346)

    I am filing this complaint against Amazon India and the concerned delivery partner/seller for repeated delivery failure and false delivery updates.

    My order (Order ID:[protected] was scheduled for delivery on 27 October 2025, but despite multiple re-schedules and repeated calls to customer support, the product was never delivered.

    The delivery agent never called or visited my address, yet the order...
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    M
    ManikChatterjee
    Oct 28, 2025
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    Amazon mall task work at Home, Part Time Job platform

    I was stuck with 10055045INR in Amazon task mall platform. They are asked me for 280005INR commission. I was afraid I will lose that amount to Amazon task mall. so I refuse to pay and they freeze my account so I could not see single penny itself in my account . Not able to login so I had to contact Vos (recovery expert team) on telegram : @vos9112pro for help and they help me recover my money and stop me from getting scammed more . Do not...
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    S
    Saurabh Gavraskar
    from Pune, Maharashtra
    Oct 26, 2025
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    Repeated Delivery Failure and Mental Harassment by Amazon Request for Compensation

    Address: Rainbow garnishers pvt ltd plant 2, , u turn industrial estate Gat no 357 kharabwadi khed, CHAKAN, MAHARASHTRA, 410501, India

    I am writing this complaint against Amazon India regarding the extremely unprofessional and careless behavior of their delivery and customer support teams, which has caused me significant inconvenience, frustration, and mental stress.

    I ordered a OnePlus 13R smartphone from Amazon on 19th October 2025, with an expected delivery date of 22th October 2025. However, on the delivery date, the delivery status was incorrectly updated...
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