Amazon — amazon refund not sow my account

Sir.. I am sk. Khursid alam a/c holder.
Branch - blarampur. Sabang. Paschim midnapur. Mar amajon say 835 ka refund 02.09.2018 ko milata. Jo ki aavi tak a/c may nahi mila. Banck and catamar cair may contak ki koye faida nahi huaa. So hallp me. Detal daraha hu nichay

Your refund for the order[protected] of rs.835.00 has been processed successfully on 9/2/2018. The amount should reflect in your account by 9/6/2018.

The refund reference number for the transaction is[protected].

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above refund reference number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query. My phon number [protected]