Amazon / Cloudtail — seagate 2 tb external harddrive

Address:Chennai, Tamil Nadu, 421002
Website:amazon.in

Hi,
I bought 2 tb seagate external harddrive from amazon through this seller on 26th june 2017 and harddrive have stopped working suddenly. Sometime this is detected and sometime this is not. Have tried with multiple pc's and laptops and also with different usb cables.

The number mentioned on the website are not reachable or not in service. I raised a replacement request on seagate website but they stated that they will replace the product but the replacement unit will not be the new one. It would either be repaired or refurbished with warranty limited to 90 days or above.

I called up on amazon but i was told to contact the seller. No wonder this is the reason that they have mentioned "limited warranty" under this product on amazon.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information