Amazon.com — Gold coins

Address:	Thane, Maharashtra, 400615
Website:	www.amazon.in

Incident date:15 oct 2015 Date Filed: 15 Oct 2015 Claim Status: Your A-to-Z Guarantee claim was denied. Please check your e-mail for details regarding this transaction. Claim Reason: Order contained incorrect/defective/damaged items Item condition/details not as described Claim Items: 2 of CaratLane 10gm 24Kt Lakshmi Gold Coin Additional Information: Customer received wooden block instead of the gold coins in the package. The block is rectangular in shape. Help for Order #[protected] My claim was denied by them of rupess 57714 Please help me.