Amazon — defective item sent negligible amount refunded noncooperation

Address:FLAT NO. 1 FIRST FLOOR SUBODHPARK SANTOSHPUR, Kolkata, West Bengal, 700075
Website:www.amazon.in/gp/your-account/order-details/ref=ppx_yo_dt_b_order_details_o01?ie=UTF8&orderID=17

Hi there!
Please note, i have purchased a toothpaste combo from amazon priced rs.215, order id.[protected].

In the product, 1 item is missing & amazon has refunded only rs. 50 & forcing me to accept the defective item & not refunding the item. Despite making a repeated request to them to replace the item or issue me the entire refund on taking back the item, they are not doing the needful.

I don't want to accept the item as because i feel the product must have been used previously by someone. They are not paying any heed & forcing me to accept & use it.

Please intervene & sort out the matter & help me get back my hard-earned money asap.
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