Amazon — free installation service not done in schedule date

Address:

516390

I bought vu cinema tv on 22nd january 2020 and they delivered the tv on 27th and scheduled for free installation on 6th february, 2020. On 5th feb i received intimation mail and a message also. I called service person but he said installation service had been cancelled and consult with amazon and on 6th feb afternoon i saw a message on amazon that your installation service cancelled and advised that buy another installation service. If i bought another installation service i would have to wait for another 10 days and what about return policy. We have to return the item if the item damaged. The return policy also expired on 6th feb, 2020. What do i do.
Please resolve my problem.