Amazon — Have not received my purchased product yet

Address:Pune, Maharashtra

I ordered a mobile phone from AMAZON on 11th May 2015. I have not received it yet, it was dispatched on 17 th May, and is currently with AMAZON TRANSPORT SERVICE, PUNE. The customer care representatives don't have any communication from transport services. I call amazon everyday to get the update on my product delivery, everyday they promise, i will get the product tomorrow. i would like sue this company, can anyone help me how can I do that? I have paid 9k to purchase this product. Either the delivery guy has kept my product with him and has gone absconding or amazon transport service of pune ( bawdhan - pashan) is too lazy to deliver it. Please help me how to sue them?
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information