Amazon — haven't refunded money for selling expired products

Website:amazon.in

On september 2017, i placed an order for few snack bars from amazon india website and i received expired products which i asked them to either replace or refund and they agreed on refund after i mailed them the pictures of the product with expiry date mentioned. I was asked to update my account details on their website which i did twive atleast but they haven't refunded for more than a month now and keep giving unnecessary reasons. Please kindly help me.
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Amazon India customer support has been notified about the posted complaint.
Nov 05, 2017
[email protected]'s response
I was charged the sum of 394.60 tt for no reason, please rectify . I reported this to my credit company, I want my damn money back you all are cheats fooling people on the internet. I DON'T WANT TO HAVE ANY THING TO DO WITH AMAZON AGAIN, CHEATERS.

NEED MY MONEY BACK.
Nov 05, 2017
[email protected]'s response
I was charged the sum of 394.60 tt for no reason, please rectify . I reported this to my credit company, I want my damn money back you all are cheats fooling people on the internet. I DON'T WANT TO HAVE ANY THING TO DO WITH AMAZON AGAIN, CHEATERS.

NEED MY MONEY BACK.
Complaint comments 

Comments

Hiiii, my name is aman i have purchase a nova trimmer on 01/06/17. That it has a problem that is when i charge it for 8-10hrs when i used it immediately battery percentage down...or give me a new piece
I request you to plzzzz come forward and solve my problem without any delay...
I was charged the sum of 394.60 tt for no reason, please rectify . I reported this to my credit company, I want my damn money back you all are cheats fooling people on the internet. I DON'T WANT TO HAVE ANY THING TO DO WITH AMAZON AGAIN, CHEATERS.

NEED MY MONEY BACK.

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