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Amazon.in — amazon return package pickup service

My name is kalpana i order a tshirt on amazon but it is too big in size... I requested to return it.. I called many times on amazon but my return package has not been picked up till now... Pick up executive refused to come to my location.
He want me to come to his location.. He did not attempt to pick up my return at all.. I called many times on amazon but my problem is not resolved yet. Even after 18 days my return is not picked up..
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Complaint Status


[Feb 03, 2019] Amazon India customer support has been notified about the posted complaint.
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    Amazon India
    Customer Care Service
    Customer satisfaction rating
    7%
    Complaints
    15521
    Pending
    0
    Resolved
    1093
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
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