[Resolved]  Amazon.in — No Refund provided

Address:Bangalore Urban, Karnataka, 560055
Website:Ecommerce

I had purchased a Nupro Kindle case (order #[protected] for Rs.999 by debit card which I returned as it didn't fit. I had opted for a refund and got message from Amazon on 28th that a refund has been initiated into my account and will be credited within five business days. They gave a refund ref no-74332746363636211375005. But even after five days, the amount is still not credited in my account and every time I call or email the Amazon customer care, they send me the same reply that they've already initiated the refund. But still I've not received it.
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Jan 4, 2017
Complaint marked as Resolved 
The Bank says they dont have any refund pending and I should contact Amazon, Amazon insists that payment is due from the bank. I am a common man and stuck in-between and I don't have the energy or time left anymore
Amazon India customer support has been notified about the posted complaint.
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