Amazon.in — Poor quality shoes

Address:	Surat, Gujarat
Website:	www.amazon.in

I ordered a pair of shoes on 10th august, 2016 and I wanted them to get delivered lately by 17th august, 2016. But their estimated delivery was 19th august and therefore I thought on to cancel the order. But before cancelling it, I thought I should ask amazon.in if the product could be delivered on or before 17th august. When I contacted them, I got the assurance through various e-mails that I will get my product on or before 17th august so I did not cancel it and was expecting it to arrive by then. But the order was ultimately delivered on 18th august and also it was not as expected. Very poor finishing. I could feel the glue inside and the threads coming out from here and there. I contacted them again and told them everything but I didn't get a genuine reply from them. I hope I get a solution on this.