Amazon.in — Product not delivered even after estimated delivery date - poor service

Address:	Erode, Tamil Nadu, 638104
Website:	WWW.AMAZON.IN

Hi, this is Saravana Kumar R D([protected]) from ERODE, TAMIL NADU. I have drered a LAPTOP on 17/10/2015 and the order ID id[protected]. Its estimated delivery date is 27/10/2015. I have already paid for it. The product have reached my location on 24/10/2015 itself. From that evening i have made complaint that my order dint reached me. Next day also i rang to AMAZON CUSTOMER SERVICE and made complaint again. BUt no proper response. Actually that product was a GIFT to my SISTER on her BIRTHDAY which is on 26/10/2015. Again on 26th Oct i rang to AMAZON CUSTOMER SERVICE and asked about the product and made complaint that the product is in my LOCATION FOR PAST 3 DAYS but still i dint received it, they said on 27/10/2015 it will reach me for SURE. BUT TILL NOW I DIN RECEIVED IT, BUT MADE 4 COMPLAINTS IN 5 DAYS FOR THE SAME ISSUE. ME and MY SISTER GOT CHEATED BY AMAZON. I COULDN'T FULLFILL MY PROMISE TO MY SISTER.