Amazon India — [protected], product return without customer approval | |
I bought lg washing machine on 12 of june and it the primary delivery date was 22 of june. 15th june i got the msg package arrived my nearest courier facility center thrissur, kerala. On 18 june 11.12am i got the message package out for delivery at night 9.50 pm i got another message delay delivery on customer request with out any communication from amazon delivery team. Same happened on 20 june.10.40am out for delivery and 6.12pm delay delivery on customer request. On 22 my primary delivery day 11.48am out for delivery after 6 o clock i raise a complaint to amazon these scenario happens and till now no one call me for delivery enquiry. They said to me the are looking at this matter and it will resolve it 24 to 48hrs. 9.15pm i got another message the package is canceled and 10.31pm the another message package return to seller. So i again contact the customer service they said to me at night the dedicated team is not in duty they will call me next day morning. Next day 23 june i check with customer service they said someone will contact u soon. I waited till 10.15 am and no once called me so decided to contact them again. After they i talk to one of the excutive of amazon he said as per my request item canceled. And they want to blame me may be u give ur password to anyone they did the cancellation like childish talk. And it’s a clear case of cheating to customer when they paid and waiting for the item. Amazon order number :[protected] Order date 12 june 2020 Tracking id :[protected] Product details: lg 6 kg inverter fully-automatic front loading washing machine (Fht1006snw. Abwp Amount paid : 26, 460 Was this information helpful? | |
Amazon India customer support has been notified about the posted complaint. | |
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