Amazon India — [protected] || IPAD missing from delivery package worth 30,000

Amazon Order number:[protected]

Hello,
I had ordered iPAD 9th gen along with Apple pencil, cover and screen guard (Total 4 items together). I got this package delivered on 24th April 2022, When I received package I felt weight was very less so asked delivery guy to open the package . When I checked shockingly iPAD was missing from that and it was marked as delivered in my account. Even delivery guy acknowledged that it was missing. I am trying to get REFUND or REDELIVERY of this product from amazon from last 7 days, they saying investigation is going on….!! but no resolution. I am loosing 30, 000 ₹ for amazon’s mistake. Could please try yo help me on this.

Thanks,
Harsha