Amazon India — [protected] order id

Address:

Raj Ranpur

I had last ordered Yera Cups 6 pieces from Amazon on 8/02/2023 vide order id[protected]. At the time of placing order, delivery date was mentioned as 13/02/2023 but later same was changed without reason by Amazon to 14/02/2023.
As per tracking ID[protected], order reached to final delivery station on 11/02/2023 itself but intentionally same is not delivered by Anazon team and delivery agent is not picking calls till 6 pm and later he is switching off his mobile. Unable to understand if my order is already reached final delivery station, is it takes more than 4 working days to deliver it. 14/02/2023 was delivery date and still same is not received. Now amazon is writing if same is not delivered by 17/02/2023 then I am eligible for refund as if they are doing some kind of favour to me for not delivering the product on time. Amazon is very much known yo play with customer money and time..