Amazon India — 75 days to go but i'm nothing received my payment

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Vidisha, Madhya Pradesh

Amazon India — already 75 days passed still did not receive refund.
BHANU VISHWAKARMA
Hi, I would like bring your kind attention that i have purchased a product from amazon and refund on 1 oct. yet now i have not received refund i have tried to call them multiple times but still did not get any resolution, This is not first time i am facing the problem rather this has occured thrice It would be help full to provide a resolution...
Hello,

This is to confirm that refund for amount 1372.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.but not received any Amazon and other sources to payment many times are query BRANCH and bank customercare center but they are told me again an again nothing received any money this transaction and THIS data ...please help me sir