[Resolved]  Amazon India — a so called great e-commerce company that is taking a month just to resend the correct invoice with "serial number"

Address:	Jaipur, Rajasthan, 302018
Website:	Amazon.in

This is regarding the laptop worth rs 66292 with order id[protected] that i purchased from the amazon.in on 17th november 2018 and the product was delivered to me with no serial number on the invoice due to which i was never able to claim the extended warranty offered by the manufacturer as promotion. So on 23rd november 2018 manufacturer told me to resumbit the correct invoice so i emailed amazon regarding the issue and they assured me that i would be getting the correct invoice within few days but they never sent me so i again mailed their senior management team at [protected]@amazon.in and they again assured me by saying "they know how to make thing done" and from 28th november 2018 i have been asking them for a correct invoice for a product that i paid the full amount and they are not even providing me a genuine invoice with serial number, each time the reply that they are working with the corresponding team and sometimes they even say that they don't even know why their own corresponding is not replying them! Can you believe it that they themselves don't know when would their team reply to them or what's taking so long for their team to just regenerate and email the correct invoice! I even missed the extended warranty promotion due to their delays so they promised me that they would help me in purchasing the extended warranty at regular rate of rs 5200 by giving me the amount in their wallet but they never did, i would be attaching the email with whole conversation as proof.
It's been a month and i'm holding a product worth rs 66292 with no correct gst invoice! And i can not play this game forever so i want amazon to not only send the amount of rs 5200 to get the warranty at regular rate as promised as the promotion was missed due to their delays and also pay amount for each day of mental harassment, time and effort waste caused by them along with the correct invoice with serial number!