Amazon India — about exchange mobile phone problem

Address:

Amazon building hydarabad, Samastipur, Bihar, 848101

Dear sir
I am shivam kumar jha. I buy a phone under exchange offer from amazon. And for that i paid 5890 rupees. And when mobile reached in my address by amazon currier service make mistakes in exchange process than item status suddenly show in cancel. After that i contacted with his customer care service. They are just say sorry. But who will paid for my lost time for all this. And i want he will refund my money with interest. I will attached my phone pictures witch i have to exchange you can see there is no have any damage.

So sir i. Want to make some fine on amazon. Why he will doing care less service.

My mail i'd is [protected]@gmail.com
My registered number in amazon - [protected]