Amazon India — account is locked - action required to avoid legal action

Hello - i am from dubai. I created an account yesterday giving my uae mobile number and purchased a laptop which is to be delivered today. The transaction was successful but when i logged in today to track the shipment it says that the account is locked and the msg is sent to my mobile on the process for unlocking the account. Till now no msg received. I could not call your india toll-free number from uae. I only had the us number who took 12 minutes to connect to india and the executive in india took another 20 minutes to tell me that she cannot access my order since the account is locked. I don't know the status of my order. If my account is not verified why did you accept the transaction. If the laptop is not delivered today then i don't want the laptop. Who will compensate me for this 32 minutes international call and other inconvenience that is caused. I see that this as a big scam and will expose my experience in all social media! I did a big mistake by purchasing through amazon!!!