Amazon India — amazon brand solimo umbrella (auto-open & close function) blue

Address:

906-A wing, Dr. Babasaheb Ambedkar CHS, Near Indiabulls Finance Center, Elphinstone Rd, Mumbai City, Maharashtra, 400013

I paid rs.599 for amazon brand solimo umbrella (Auto-open & close function) blue under amazon order#[protected] on 13th june 2019. I have only used it twice. First on 27th june and second today ie. 28th june 2019. It is already leaking in just second use. I couldn't request a return since i don't have any original tags or manufacturers box. I didn't expect that i would need these as i didn't expect for a simple umbrella to fare this bad and didn't expect that i would ever need to return it. I contacted amazon customer service thru their chat service today ie. 28th june 2019 about the same and they couldn't help me stating they cannot do anything without the original tags or manufacturers box. I'm not ready to pay rs. 599 for such a poor quality product that doesn't even do the job of keeping me dry in the rain. Hoping you can help me get a refund for this rs. 599 and i can send this umbrella back to amazon. Thank you.