Amazon India — Amazon cancelled my prepaid confirm order for moto turbo

Address:Pune, Maharashtra, 411067
Website:WWW.Amazon.in

Hi,

I had placed my order for moto g turbo which was priced 12499 ₹ and after applying promo code it became 4599. As informed by Amazon that it was technical mistake but how their system accept promocode which was entered by us. So basically if we consider this things Amazon will cancel customer orders in future also and come with answer of technical problem.
Everything was OK because promocode accepted by Amazon if it was not true than how system allowed us to apply the same. Why they have generated order number with offer details. Why they deduct amount from account...??
My order number is -
[protected]
I have paid my amount for that mobile and want my deal. This kind of things was not expected from Amazon ("aapni dukan" ).
+1 photos
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information