Amazon India — Amazon cheats

Address:

Thane, Maharashtra, 401303

This is Mehul Dodiya, and this is regarding order number[protected] which was placed on 31 March 2017 and was scheduled to be delivered on 4th April 2017.

All the procedure worked fine until yesterday delivery day, Sudden I got the message yesterday morning that the product couldn't deliver and it is returned back to seller. When I called Amazon support they said its just a technical error I will get my product delivered today i.e Yesterday.

2 hours latter I again called to know the status of my product, The call was answered by the Name :- Karan. He said the product has been returned to seller as the product was noticed damaged by the courier partner. I accepted but instead of providing me replacement he suggested me to reorder my product again at the new price which is 40% higher which I can even purchase from any shop instead of buying from Amazon.

He even started shouting on me without providing any solution and disconnected my phone. Its not my mistake if the product was damaged, Its your responsibility to give me replacement as you have taken this responsibility.

Dear Amazon ! Its better you cancel your license and shutdown your company If you are not able to fulfill customers requirement, This is not the 1st time I have faced this issue with Amazon ! STOP CHEATING PEOPLE !!