[Resolved]  Amazon India — amazon didn't deliver my product

Address:35/36, 560056
Website:Www.amazon.in

I order amazon product but they have not delivered the product when we ask them they kept asking me to wait and now it's been 2 yr and they not ready to talk amount it. I had done the prepaid payment via a card of rs 5200/-.

Amazon is a cheater. Never do a prepaid payment.

Now i am bothered about my money 5k. Even they are not ready to refund.
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Feb 21, 2020
Complaint marked as Resolved 
Amazon India customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2020
Amazon India Customer Care's response
Ref No. 6505
We have perused the complaint received from Mr. Rasool ("Complainant") and find that the order for SuperToy(TM) Vision 2.4G 4 Channel 6 Axis 360 Degree Gyro Remote Control Explorers 2 Headless Quadcopter with WIFI Camera (Color Black & White) ("Product") vide Order ID:[protected], was placed by someone else and not the Complainant; from an independent third party seller, i.e., Super Toy ("Seller") on the website: www.amazon.in ("Website").
It is submitted that the Complainant did not contact the customer support team within the time prescribed by the Seller for refund or return of the Product.
Basis the information received from the Seller, the Product had been duly delivered at the registered address of the account holder on 11th August, 2017.
Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
In view of the above, the issue stands closed.
Complaint comments 

Comments

I have not received the amount Rs1742 from amazon .only reference number is given
Please remove this charge from my credit card immediately did not give permission to continue to
bill me please cancel at once I do not wish to be bill every month for 13.96 on my credit card stop billing

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