Amazon India — amazon gift card not usable

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	www.amazon.in

Hi amazon,

Please help me in the below issue:

I have purchased the below gift card [attached invoice] and gift card was sent to my email id.

I took a hard copy from my email and gave as gift to my friend.

When he tried the code in amazon it did not work saying it's already redeemed. I also confirmed with my friend that it was not revealed to anyone else.

Amazon - please provide me a new valid gift card code and take action against the unauthorized usage of the gift card by your customer.

Order details:

Order placed: 12 january 2018
Amazon.in order number:[protected]

Regards,
Prashanth