Amazon India — Amazon India closed my account without any reason

Address:Bangalore, Karnataka

I recently ordered a product for which I paid with my credit card, but the order got delayed. I contacted the customer care agent and they suggested to cancel and reorder and so I cancelled the order and was planning to reorder on my convenience. After 1 day I got my refund and even then I ordered few more items which got delivered and had no issues until suddenly on 17th August 2022 in evening while trying to login a message popped in " Your account has been closed for misuse of Amazon’s services. We have sent you an email with additional information." I waited but there is no mail explaining any reason and its been 5 days. I tried to call different customer care number and couldn't get to contact any agent. I sent a mail on "[protected]@amazon.in" on 20th August 2022 for which an automated mail came that an agent will get back to me within 6hrs. Its been more than 48 hrs and nothing and I resent the same mail today on 22nd August 2022. This is the worst customer support ever. I don't what to do.
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information