Amazon India — Amazon india my account has been locked

Address:	Bangalore, Karnataka, 122001
Website:	amazon.in

I have received a mail from "[protected]@amazon.in" mentioning that my access to amazon account has been locked because my payment information was not confirmed. I was asked to fax my credit card statement with my billing address to[protected].

But when I try to send the docs the line keeps coming busy and they have given no means to verify if the fax machine is working at their end.

Calling the customer care is of no help since they say they can't do anything because the team who blocked my account can't be contacted by customer care and I must send the fax only.

Also, the email ids "[protected]@amazon.in" and "[protected]@amazon.in" are giving Delivery Failure.

my account is locked and no way to contact the Amazon team which blocked my account.

Kindly unblock my account or refund my Amazon pay balance to respective bank account/debit card.