Amazon India — amazon not taking back their product

Address:	Udaipur, Rajasthan, 313001
Website:	Amazon.in

Amazon india not taking back his product, as not working, i have mailed saveral time, no return call from there side, they can only delivery item, for any return it's custoner responsibility, that too with amazon prime customers.

The mail that i have given to amazon
Hi
Plz provide return pickup from my location, otherwise i will not receive order which i have already placed and pending for delivery and will definitely ask for refund and also report this thing to consumer foram that amazon is only delivering item and not taking pickup for the same detective item. Always give me mail by tomorrow regarding pickup or else i will be forced not to accept delivery of rest of my orders. Also provide complaint referance number for same.
Anurodh rawat
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