Amazon India — Amazon pay balance issue

Address:

Bangalore, Karnataka, 560079

Gift Card ID: #[protected] dated 2nd Jan 2017

I tried adding a money to amazon pay balance by mistake i cancelled the order transaction but order was created in the system as i have clicked something the transaction was failed.
And i again have made the fresh transaction and added a money to amazon pay balance successfully and purchased what i wanted to buy.
But i re- logged into my amazon account after some time and there was a notification to revise the payment thinking that all my transaction were failed
I have revised the payment again for 5, 000 Rs more added to my amazon pay balance which i do not need to buy anything now and i had called amazon customer care did not get the proper resolution, I need that money refunded considering the exemption as they can see my order history.