Amazon India — Amazon pay cashback

Address:	500027
Website:	Amazon.in

Order number[protected]. This has been a highly frustrating and disappointing experience. The Air conditioning purchase I made on 23rd Apr showed clearly an Amazon pay cash back of 2500, this was available and clearly listed for the product I purchased on the day I purchased. My family also saw it and we all decided to purchase the ac as the cash back option was great. I waited for the cash back but it didn't happen. Now when I check with customer service, they say that this offer wasn't available. Either your site malfunctioned or my family and I are all insane. Either you are cheats or we are. This has been a torturous experience and I will never trust Amazon again.By the way, did I mention that I have spent lakes on Amazon and am a Prime member. err- was