Amazon India — Amazon pay ICICI Credit card issue

I have applied for Amazon Pay ICICI Credit Card on 26th-May- 2022(Application No.[protected] and got biometric verification on 29th-May-2022, till date my application in verification stage, it has not been forwarded to ICIC bank for credit card till date, as per customer care.
In view of such slow process i have asked customer care fellow to cancel my application, however confirmation for same has also not received .

I have done follow up with customer care of amazon, amazon pay but matter is unresolved .

I have also called on [protected] several time but all the efforts are useless.