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Amazon India — amazon prime video

Address:403 Laxmi bhuvan Sardar gunj anand, Anand, Gujarat, 388001

I had renewed my membership on 28.1.2020 . However I could not view the videos . I had called your customer care number where the customer care executive FARAH did not respond well . I asked her to give the solution in a simplified manner but she seemed to be acting smart on doing so.
Pl provide the solution and do the needful ASAP .
This is the worst ever response received from any CC executive till date.
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