Amazon India — Amazon Refund Amount Is Not Received

Address:

Westart Communication India Pvt Ltd, 17, LALITH TOWER, ALANDUR,

Dear Sir/Mam,

Note: I check my bank refund amount didn't receive. Bank side said amount will be reverted to merchant or if refund is processed please share the UTR and trxn number.

I ordered a laptop on amazon on the 11th nov 2022. The next day i cancelled but still i didn't receive my refund amount to my bank. Amazon gives only refund reference id and tracker id. But Bank is asking if refund is processed mean share the utr and trxn number from amazon. Amazon said the refund is processed on 26th nov 2022. But still i didn't receive my refund amount RS.56, 500. 8 times i raised complaints in amazon. Bank is asking if refund is processed mean share the utr and trxn number, i asked to amazon the same, But no response from amazon side almost 45days is done but still i didn't receive amount, amazon asking time only amazon not give a solution.

My bank - City Union Bank Account No: [protected]
ORDER #[protected]
Amazon:
Refund ref no - 1ARDa8oDohg8mynhZqsf
Processor Trace Id - [protected]