Amazon India — amazon worst service

The Worst service from Amazon. I have purchased Asian shoes spicy 51 white womens sneakers Ordered 10 Oct 2018, Delivered 16 Oct 2018, Returned 18 Oct 2018. Till date i havent received my refund. From that day onwards i was trying soo badly to get my refund back however Customer service people are giving me ### replies. They are just asking me to wait for 3 days. From then onwards whenever i am calling them they are giving me the she giving answer. How many days do i need to wait to get my refund back. Even now i have called them and i have received the same response.. Bloody ### Amazon. Havent faced this situation anytime.