Amazon India — amount deducted twice & product received two, due to jio internet failure

Address:

17-B Ganesh datta Housing Soc.Jayantrao Tilak nagar,, Sahakar Nagar No 1, Pune, Maharashtra, 411009

Dear madam/ sir,

I had ordered one bosch aquatak125 1500-watt high pressure pump. While making payment

I had swiped my debit card but i received a meesage from amazon that there was a payment failure. Than again i swept my

Card & the payment was made good. A message was received by me about this, my account was debited by rs 9999/ &

Balance was reported by my bank after deduction of rs 9999/.

Today when i received two parcel of bosch aquatak125 1500-watt, which i accepted,

Than i saw my statement that deductions were made twice in this matter, & one payment be returned. (Rs 9999/=).

I have applied for returned of one parcel today itself. Another issue is that i had to open both

The parcel, as the 1st parcel had been received with little bit damage (Near water gun placement) aplastic edge has been

Broken.

I have jio internet which is not working, many a times it is unpredictable, that work on internet

Will be successful in our area. I request you to please look into the matter & payment may be reversed.

Order #[protected]
Order #[protected]

Thanking you,

Anilkumar kulkarni

Mob no: [protected]