Amazon India — amount is not refunded for order number #[protected]

I returned this product on october, 2017 and still waiting for refunded in feb, 2018 – what a great customer service from amazon

As per amazon customer mail, amount has been refunded on october 11, 2017 to my bank account (Registered on amazon.in)

But this is not reflecting in my back account.

I was asked to raise dispute issue with my bank and they said merchant is denying to pay.

Amount: rs 4099/-
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Amazon India customer support has been notified about the posted complaint.
Feb 14, 2018
Updated by Prateek3
No update till date.
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I have purchased Order No:[protected] for Sanyo 124 cm (49 inches) XT-49S7100F Full HD LED IPS TV (Black) from Amazon and it comes under 12 months of warranty.

From last one month Sanyo TV is not working and in order to fix the issue both Sanyo and Amazon are harassing the customer.

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