Amazon India — amount not refund against the defective product delivery

Website:

www.amazon.in

ORDER #[protected], placed for Asus battery on 17th Sep. When I received it, it was used/defective. I filed complaint at the same time but amount still not refunded. Tried contacting the seller as well but no use as he send me mail confirmation 3-4 times that he refund the money but still its not done. Today Amazon is telling that seller dropped wrong mail confirmation as no refund has been initiated yet. Both of them cheated me & wasted my time as well. I want my refund along with compensation.