Amazon India — Amount Not Refunding

Address:

hyderabad

Amazon Delived Damed Prodcut and i Requested for replacement .

They have accepted for replacement and they try to deliver new prodcut .

But at the time of delivery new prodcut in the delivey boy application has asking some steps to confrim of damed prodcut .

The serial number which has mentiond on box and in their app are different, for that reason he didn;t deliverd new prodct and not picked up damaged prodcut.

what ever the deliver boy trying to deliver new product and old prodct serial number starts with 88060.

I Reached amazon customer care and explained issue and they requested return of damaged prodcut and said will giveyou refund .

Now they are saying, refund and replacement will not happen.we will dispose what ever i return the prodct.

Rajareddy Madhira
[protected]
[protected]@gmail.com