Amazon India — Amount refunded but not received

Address:

z-5/196/1 b.p road ayub nagar kol 44, metiabruz

I have ordered on Amazon but the product quantity was irrelevant so i i cancelled my order and asked for refund and they they have been refunded that amount on 22/10/21 successfully with that transaction id HSBCN[protected] spoke to them and that said your payment was successful from our end to your debit card no([protected]) But the problem is that i didn't get that amount neither it wasn't on my transaction history so please make it clear it's been 20 days i am facing this issue what i thought it might be minor problem but not anymore