Amazon India — Any refund reference no does not provide today is 8 business days completed

Address:

uttarkashi

I order a product of 12899 from amazon on 12 dec 22, and by some issue of company product not deliver to me, and they proceed refund process on 16 dec 22, and they said refund send to bank on 17 dec and they told me to wait till 23 dec but on 23 dec amount not credit to my account so i call us and we told we provide me reference number till 28 dec but they not provide me on this date and not provide any meaningful information, please provide me any solution i am in stress please