Amazon India — Auto cancellation of ordered moto g turbo edition

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	www.amazon.in

Hi Team,
Two days back I have ordered a Moto G turbo edition at Amazon.in website by applying a coupon code (promotion code) and after applying the coupon code

Details of product purchased :
Date of incident : 27/03/2016
Amazon Order ID : ORDER #[protected]


I have purchased the mobile with out of amusement and hope that I am getting a mobile at very fancy price at Amazon and purchased it online using my credit card.
After the payment is successful I received an order confirmation email from amazon.

But to my shock I have received an email yesterday from Amazon stating about the auto cancellation of product purchased. When I have called and enquired about this to customer agent they told me that the offer code was applied because of technical issue and kept the call without even listening about my view.I am very unhappy and embarrassed in-front of my collegues after saying this situation.

As a end user when i order a product i'll not be knowing about the technical issues. What I see is where to buy it and where I am getting it for less price. But with this situation at Amazon they have cheated us by doing some fake advertisement and to loot money from us.

Even the customer service agent have spoken to me very aggressively rather than soft when I am explaining him about my situation.

I request a Justice for the situation what happend to me and deliver me the product. It is not my fault if a technical glitch happens at Amazon and they should be bound to deliver me the product.

Thanks,
Vikas.