Amazon India — aws services - scam

I was overcharged for 3 consecutive months to the amount of almost 50k

When i raised this to aws team - they said yes its a mistake and though they wont refund, they can adjust it if we buy 1 more new server from them

Yes - this is aws. Ridiculous!

With no other choice, i was agreeing to buy 1 more server however i had few queries before doing the same.

They refused bluntly, i said transfer the case to a senior since its about 50k. They delegated but no senior called!

Reminded 5 times or more, no one responded.in this entire process, even the juniors disappeared.

Now comes the audacity of aws to suspend the account without intimation. Now when i send them a stinker email post suspension of account, they immediately call and threaten to make the payment!

In all of this communication, rudeness, harshness from aws was at its best. Inspite of their own mistake of overbilling, we are made to bear the consequences.

Still - no resolution at all. And they are threatening me again and again!