Amazon India Complaints & Reviews

We ordered for a robovac (viomi-se), but we got a salwar suit instead..
even before we opened the package we knew it cud be a dress material, so we called amazon customer support to return it.. but they insited to open it and take a video to be on safe side, so we opened it and took a video too..
later the item was picked up by amazon and they indicated in our account as the refund is initiated for this product too.. but we...

They tell to me do task and get earn money I complete level2 task all and they I want to withdraw my money I do deposit more amount firstly I login they deposit me on app 100 for register http://627850.com this app andthen I deposit 200 and that product valu was 300 and they give me 30 rs comission yes I recive and I pay 800, 500 6000 and now 12880 and that all amount got freezed they telling that if want to withdraw amount do task and deposit like this to deposit I done all three task but they told do one more one more and finally my all amount was freezed plz I want my money back 19380

Best

I received a different product of Spigen iPad cover from which I ordered. I received blue color without a Spigen tag cover no doubt cover quality is awesome but it does not look like a Spigen product.
Now amazon told me they did not do anything because their investigation team told the customer received the right product but they did not prove to me I am received correct item.

I ordered a 16GB RAM from amazon and they send me 8gb means wrong item, mostly in ram cases you can only replace it but in my case i only can refund it why because price has increased and the seller intentionally sent me wrong item so I had to return it and buy a new one for the increased price. And I can’t write a review of this product although I have purchased this item a year ago and this is my 2nd purchase for this item. I want you guys to help me to get this item. Its not about the price its about the consumer rights in INDIA. JAI Hind

I have made a complaint to sevice my amazonowned washing during warranty peroid. imade a complaint on 4.11.2021. But till date 3.12.21 at 4.45 they are requesting toextend the date reapiring. also during conversion with service team of backend executive they cut thphone too . what shall i do ? pls give an solution

I received a call regarding a lucky draw i has won in . I coudl chose 1 hift from 5. The entire process to claim that gift was for me to make a payment of 5k minimum. then i was transfererd to another agent who said they will transfer me to a 3rd agent who would fr some tax thing. That person told me that I woudl have to make another payment of 16K. Note that by this time I was already 10-15 min into the call and I got suspicious so I said I didn't want any gifts and taht i wanted my payment of 6200 something refunded to my account. I was assured that this was a genuine promotion but I was adamant so I was then transferred to a 4th guy who said he would help me get my 6200 somehtign amoutn back. But whiile doing so 2 more paymenst were deducted from my account, 76k somethign and 16k something. the total including the first payment I made to claim the gift equals exact 99000/- INR. (6299 + 76240 + 16461) . This money has yet not bene transferred. the call I received was recieved from

I have ordered a 50 inch One plus tv from Amazon which got delivered yesterday. Amazon gave me an option to select the window for installation service which I confirmed for Dec 3rd Time 10 am to 2 pm. On Dec 2nd I got an email from Amazon with confirmation of the technician with his photo and number to contact with a four-digit pin. I called the number as no one showed up until 2 pm, the person I spoke to denied the services and said it's a mistake from Amazon's side. If Amazon cannot fulfill what you promised then at least need to show the courtesy to update the customer when we are paying such huge amounts to buy products from their website. If they cannot fulfill the request made by the customer, then why let the customer choose the date and timing?

They even tried to fool me by giving me a toll-free number for one plus which I could have gotten myself from Google. When I spoke to one plus they said if the item was bought on amazon then it is the responsibility of amazon to send the technician which I clearly knew in the first place.

I have made a complaint 2 weeks before
So far no response from Amazon received
You had sent me a wrong material which is costing less than the original price
Please refund the excess amount you have collected from me
I have sent you many reminders
No reply received from you

Dear sir,

We are not satisfied with the product delivered and wanted to return it but the collection person refused to take it saying without the price tag on the product he will not take it.

It is a pair of lungi and the price tag was not attached to the lungis, only a thank you note was attached by the seller Riyashree Fashion and Retail. Order No[protected].

We are regular buyers from your site and this is the first time we are having this issue. If you have changed any rules the seller has to follow it and not make the buyer suffer.

We have to think twice before we order from your site now as due to covid the society does not allow door delivery hence it is difficult for us to check if the price tag is there before we accept the delivery.

We request you to kindly address this issue before the return date expires.

Thanks
Shashi kumar
[protected]

Hello!
I have ordered new graphics card on Amazon. The package I received contained a completely different graphics card, on top of that it had signs o[censored]sage with dust on the fans and scratches on the frame. The mailing box was sealed without any signs of being opened, however the box of the graphics card itself came without any safety wrap or seals.
After that I have left a review of the product on Amazon and attached photos of the used graphics card. Then I contacted customer service and followed their instructions. They told me to send the graphics card back to Amazon. Upon receiving the graphics card I was told that I won’t get the money back because it was a different card. However, I don’t have another card, I returned the only card sent to me by Amazon. I was refused a refund and the card I’ve returned was disposed.
Our family are regular customers at Amazon. Out of all the purchases we haven’t returned anything except this graphics card.
Customer service cannot help me. No money, no graphics card.

I ordered the Noise Colorfit Ultra watch on 20th November, which was delivered to me on 21st November, but when I unboxed it, I found the watch box was unsealed, and the watch and the charging cable were missing from the box, so I immediately Contacted Amazon customer service, they took me 5 days for investigation, after 5 days again I contacted them, they told me that we have delivered the right item to you, we cannot help you with this, then I Contacted social media team, sent them mail, and tweeted, social media team also took 4, 5 days from me to do investigation, yesterday on 1st December I got their mail, in which they mentioned that we Sent item in perfect condition, we can't help you, we can't issue your refund, and I'm mailing and tweeting them again and I'm not getting any updates from them, customer service and social media team no one is helping me, i just want my refund, i am waiting from last 12 days, now i'm frustrate, this is harass, now I want to know that, you are saying that, we have sent the right item, then how can the item be missing from the box, from where, the item got missing, while I have been delivered empty box, i just want that my investigation should be started again, and it should be checked properly, where is my item missing, I request you to check it properly, and provide my refund to me as soon as possible.
Order id: [protected]

Hello,

Recently I bought a lamp: "Rylan Moon Lamp for Bedroom, 3D USB Rechargeable Color Changing Sensor Touch Crystal Ball Night Lamp with Wooden Stand for Bedroom (Multicolour, 15 cm)" . The page of this product claims the country of origin to be India. I however see that the box I received clearly mentions it to be made in China.
Please correct this mistake. The direct link to the product page is:
https://www.amazon.in/gp/product/B0963BDVLJ/ref=ppx_yo_dt_b_asin_title_o00_s00?i...⇄

We are stuck between Amazon and Bank. Bank Conclude that Already refunded to Amazon(PayU) on the next day of the transaction[protected]. None of the agents helping me out ...Could you please help to refund my money from PayU ..its Rs.18, 323.63 .

Thank you

email id : [protected]@gmail.com

My selft Dharmendra Singh I have purchased an Allen Solly Men's A-Line Coat (ASJKOBOPY84400_Green_M) from amazon but i received different item which already returned to Amazon but still not received my amount in my original payment gateway. and showing your refund has been compted
further i will not recomed to purchase any product by amazon. because i have lost my money.

Thanks

Its almost a year
Amazon, very reputed company hold my account from almost a year without any reason
i have called their support almost 20 times
whenever i call them they jusrt ask me to provide pancard details and address
but nothing happening

Hi i didn't receive any update from amazon or from bank regarding my refund amount .please help me to sort it out.

We are DA from amazon from kotdwara
We don't get our salary on time
And we don't get our bonus on diwali
There is lots of problems

My airbuds not on of singale damage

This is regarding an order placed from amazon. I havent receieved refund for the iphone adapter after multiple complaints.
Order id: #[protected]