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Amazon India Complaints & Reviews

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Updated: Aug 15, 2026
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Amazon India reviews & complaints page 166

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N
Neha Sonik
Oct 30, 2021
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I have orderded Craftghar Pickle Set (ceramic Jars with lids from Aamzon on 24th september. Unfortunately I had to return the product and Amzon has issued me refund for the same on 28th september.
But today its 30th Oct and I have not received my refund in bank account still. The order ID number is[protected].
The bank reference number provided by Amazon is 30005412731267163252026.
The status of the product showing my Aamzon application is "Refund Issued". Its not shiwng refund credited to your original payment method. My bank is unabl to track the refrence number provided by Aamzon India. I need Aamzon to look upon matter and successfully issu me refund.
Jun 17, 2022
Complaint marked as Resolved 
Amazon India customer support has been notified about the posted complaint.
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    Neha Sonik
    Oct 30, 2021
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    I have ordered from Aamzon on 24th September but unfortunately I had to eurn the order and Aamzon has issued refund by their side on 28th september. According to Aamzon, it had to be credited by 3rd Oct. But today is 30th October and I have still recieved by refund in bank account.
    The order ID number is[protected].
    Bank reference Number provided by Amazon is 30005412741267163252024.
    KIndly help me out so that I can receive my refund in Indian Bank (Mall Road Branch Amritsar) having Account number [protected].
    Jun 17, 2022
    Complaint marked as Resolved 
    Amazon India customer support has been notified about the posted complaint.
    I have a query that even my Amazon account is not showing refund credited to your original payment method. It is only showing refund issued on this order. Thus my bank is not taking responsibility for it. I have called to Aamzon customer care several times and each time they are saying, your bank reference number has become generated, so talk to your bank. No one is taking their responsibility.
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      M
      Mukesh saini 850290
      from BHARATPUR, Rajasthan
      Oct 30, 2021
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      Please cancel my order immediately and give me my refund back immediately
      Oct 31, 2021
      Complaint marked as Resolved 
      40433445540951554 my order I'd please cancel it order and give my my refund back immediately please sir
      Amazon India customer support has been notified about the posted complaint.
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        S
        SagarJaiswal
        Oct 30, 2021
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        I bought a XBOX game disc "Fary Cry 6 Gold Edition" from amazon, the case was damaged badly and the code included in the box to activate the game isnt working and amazon is refusing to refund for the same claiming its a non-returnable product.
        Amazon India customer support has been notified about the posted complaint.
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          S
          SNIPER JI GAMING
          Oct 30, 2021
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          Address: Badanpur mugarson Allahabad
          Website: Airtel payments bank

          I had ordered a product from amazon 7989rs on 4th september and i returned it due to wrong product coming from amazon.
          and amazon refund my money on 3rd october and airtel payments bank customer care is saying no refund from amazon.
          Today is the 20th but till now my money has not arrived in my account.
          Amazon has refunded, they have also given confirmation mail, also given refund reference number [protected]
          But Airtel Payment Bank customer care is saying no refund has come from Amazon.
          And I am asking airtel payment bank to fill the charge dispute form then they are saying that such form is not available in my bank.
          Amazon India customer support has been notified about the posted complaint.
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            R
            ravikant9394
            from Anupshahr, Uttar Pradesh
            Oct 29, 2021
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            Address: anupshahr, Bulandshahr, Uttar Pradesh

            I have made order of infinity headphone on 20 october and expected deliver was on 23 october but your delivery boy didn't deliver me my package. He showed that delivery attempted but i didn't get any call from him. I call on customer care and he gave me 25 october date for delivery my product but problem remains same. After that I again contact your one executive so he gave me promise to deliver my product on 28 october but I have not received my product on 28 october and this thing happens again and again continuously. They remind me the famous dialogue "tarikh pe tarikh milti rhi product nhi mila mili hai to sirf tarikh". So, now I have no trust on amazon now and in future I will never buy and product from amazon and also i didn't recommed amazon for any person.
            Amazon India customer support has been notified about the posted complaint.
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              P
              priyanka peddapelly
              from Nirmal, Andhra Pradesh
              Oct 29, 2021
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              Address: ravi raju nilayam indranagar nirmal

              I have ordered a product of office desk on 30th september 2021 and paid the amount and then i cancelled the product.
              Then on 1st october 2021 the amazon refunded my amount.But i havent received any amount in my bank account or else in amazon wallet.I have contacted amazon they informed me the that the refund have been intiated no refund amount is credited in my bank i have also raised a complaint in my bank i.e, kotak mahindra bank but also their is no response its been already 28days.
              please try to get my refund amount as soon as possible

              AMAZON OREDERS:-
              1) order id[protected]
              upi-4450/-
              RRN[protected]

              2)Order id[protected]
              upi-5399/-
              RRN[protected]
              Amazon India customer support has been notified about the posted complaint.
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                C
                chanji
                Oct 29, 2021
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                Address: C3/617 Milan Vihar Patparganj

                Qty - 2 ( 550g) La Jarden® Air Dry Wet Clay/Terracotta... Qty- 2 ( 550g) were purchase vide Order ID:[protected] and the said item was return to Amazon vide Pickup Tracking ID:[protected] and Return ID: DCRR92n1RRMA.
                The said item was picked up on 5 Sep 2021 and refund of Rs 139.50 as per tracking information was expected by 11 Sep 2021.
                This is to inform you that Rs 139.50 has not been found credited in my credit card as on date where as all other refunds have been found credited.
                Pl look into it and ensure that the refund is credited into my credit card account at the earliest.
                Amazon India customer support has been notified about the posted complaint.
                Hello Dear Chanji, we have looked into your matter and the fault is of easy ship and due to some issues your refund is delayed but you'll get it ASAP .

                La Jarden
                ph.no. +91 [protected]
                +91 [protected]

                You or anyone can also buy from us where you'll get it in lower price and assured secured (Best) and fast delivery .

                Official site _ ejarden.in .
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                  S
                  Shresth Bhuwal
                  Oct 29, 2021
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                  Dear Sir/Mam
                  I ordered a Charger but I only get A cable not my adopter what to do I also done a replacement but I didn't get a reply
                  Plz solve my problem now plz
                  Amazon India customer support has been notified about the posted complaint.
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                    1
                    1223093837
                    Oct 29, 2021
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                    Amazon company and the delivery agent has got the most pathetic system of communication. There's no way you can raise a complaint to the company and they can directly contact the delivery agent. According to them they can't directly contact the delivery agent which is just ridiculous. I have a job and I can't keep coming home to receive the parcel. So as told by the delivery agent I was coming home and waiting for the parcel at that particular time but the delivery person never showed up. This happened for two days. I left my work and waited at home for 4 hours. Then finally when he picks up the call he tells me he just passed by my address and he can't turn around and come back even though it's 2 minutes away. Inspite of telling him and the Amazon company that I have to get back to my workplace and I can't keep waiting for hours for my parcel like this there was no action taken. They kept saying that matter is getting escalated and complaint is being lodged. While the delivery person told me on phone that he won't be coming this way again and won't be delivering it that day. The same thing went on for two days. It's just pathetic how there's no direct communication between the Amazon company and the delivery person. And there's no way this issue can be solved. This has happened so many times in the past and especially with amazon orders and the delivery person has returned my order saying it couldn't be delivered due to "external factors". This is my last order on Amazon and I shall never use it again and I'll make sure I pass on this message to everyone I know so that they don't have to go through this pathetic system.
                    Amazon India customer support has been notified about the posted complaint.
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                      V
                      vidyashree L
                      Oct 29, 2021
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                      Address: Rebare mall - amazon

                      Said as part time job and made recharge by saying you will get high commission by saying 14 orders still saying pay for next order to complete task by increasing amount . wats number of contact person is as Kumari - [protected].
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                        Vishnu Sreemanikantan
                        Oct 29, 2021
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                        Dear Sir/Madam,
                        This is to bring your kind attention to the matter. I had ordered a number of three items in POD mode. As due to some emergencies i was not on house and could not be delivered to me . Primarily a number of three reattempts for several products were made for me as well as my family members. Unfortunately now, the delivery fellows are not doing this. It is your responsibility to ascertain the reattempts of delivery team to a prime customers. I am so sorry to inform you that, if this issue is not going to sort out, my family members must have to unsubscribe all services from amazon as you may know there are several other e-com services available.
                        Enclosure : order details:
                        1) ORDER PLACED on 20 October 2021, TOTAL: 599/-,
                        ORDER #[protected]
                        2)ORDER PLACED on 20 October 2021, TOTAL: 899/-
                        ORDER #[protected]
                        3rd order is still on the way.

                        Thank you

                        Mr Vishnu S
                        viz.[protected]@gmail.com
                        [protected]
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          Sonal1402
                          from Jaipur, Rajasthan
                          Oct 29, 2021
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                          Website: Amazon.co.in

                          I am talking about the refund of 2 jenatics jeans of worth rs 1990 on prime account [protected]@gmail.com . Refund was said to be initiated on 27 September but still I have not received any amount. I have contacted my bank but they are denying of any amount in my account and there is a proof of that attached to this mail. So look into the matter and give me my amount since a lot time has passed and still no solution and not your customer service is responding well
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            ShivamShukla864
                            Oct 29, 2021
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                            Resolved

                            Address: Village pure bhaiya Post pure madhav Singh district pratapgarh
                            Website: Amazon.in

                            [Resolved] Central Bank Of India — Refund initiated from Amazon but not received
                            Shivam Shukla
                            from pratapgarh, Uttar Pradesh
                            October 29, 2021
                            I have ordered a two casual shirt of Rs 661 & 696 on 6th of September from amazon, due to some personal reason i have returned product on 6th of September then Amazon refunded me total amount of 661& 696 Rs on 8th September and has been successfully processed the amount by Amazon on 13 th September but today ( 29th October) still didn't get my amount in my account.
                            Amazon also give me reference number .
                            Name :- Shivam Shukla
                            Account number :- [protected]
                            Ifsc code :- CBIN0283680
                            Refund reference number :-
                            Please help me in that.
                            Oct 29, 2021
                            Complaint marked as Resolved 
                            Email id [email protected] Contact number. 8368036641
                            Amazon India customer support has been notified about the posted complaint.
                            I orderd a whirlpool240L frost free multi door refrigator(FP263D POTTON ROY)B07BZ43PH from amzon on 23.10.2021 by credit card .But the product received was a damaged product (internal gas leak).Not expected from amazon.What I do with my payment bought via EMI
                            My invoice no. SCJF-45577
                            Invoice details: TN SCJF[protected]
                            I want a solution.
                            whirlpool 240 l washing machine order no.[protected]
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                              S
                              Shailesh Dhopatkar
                              Oct 29, 2021
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                              Dear Team
                              My self Mr Dhopatkar, my wife had ordered one baby toy from amazon by 21st sept 2021. We have received incomplete product and some part are missing. Hence She have raised replacement order.
                              After two days we have change our mind and we have requested for cancellation of order.
                              I have kept ready with box to return it. But till date no one have visited my place. While doing follow up, call center person asked me upload photo of product on some link. I have already uploaded the same and waiting for revert.
                              But till date I have not received any call or update. Now days I m not able to connect call center call also.
                              I m very fed up with the follow up.
                              Need my money back and take you product from my place.

                              Order number[protected]
                              Fun Ride Rabbit

                              My contact number [protected]
                              Amazon India customer support has been notified about the posted complaint.
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                                krishna sahana
                                Oct 28, 2021
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                                Address: Sold by XL RETAIL PVT. LTD and Fulfilled by Amazon.

                                I had placed an Order for Fossil Camilla 9.339 Ltrs Green Casual Backpack (ZB7835366), worth Rs.5920/-
                                One product was delivered on 18th October, but was not the same item .The product delivered was a torn and tattered bag of the brand Babilu, which was packed in the box of Fossil. I had raised the complaint on the same day of delivery .After speaking to 2-3 people, I was told to wait for 2 days as matter will be investigated .I had uploaded the images of the product too on the same day.I called again after 2-3 days to check, but no body had done anything .Again after speaking with 2-3 people, I spoke with someone of the specialist team, and the person assured me he is placing the refund which will be reflected in the account in 4-5 days .After 3-4 days again after speaking with 2-3 people I was told no refund has been initiated & the matter will be investigated. Now after 2-3 days I have been told that the verification team is saying that the right product was shipped & delivered to the customer& no refund or replacement will be given. This is not what we expect from amazon.
                                Amazon India customer support has been notified about the posted complaint.
                                Oct 28, 2021
                                Updated by krishna sahana
                                It has not been resolved yet.
                                Still no action has been taken
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                                  TjComplaint
                                  Oct 28, 2021
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                                  Address: Flat.4D, Tower Of Faith, Vallathol Padi, Thrikkakara

                                  This is regarding a mobile M51 (Amazon Order Number:
                                  [protected] I purchased from amazon on 25th Apr, 2021. The mobile
                                  had a slight curve when I received it. I thought it was the shape of the
                                  model and started using it without any issues.

                                  A month back something weird started happening to the mobile, I was not
                                  able to attend any calls unless I put it on speakers. I was thinking it was
                                  some setting which I have to change back to make it work normal again. A
                                  Week back mobile stopped identifying the network it used to connect to. I
                                  called Samsung customer care to update about this. They took control over
                                  my mobile using "smart tutor" to run a diagnostic scan to identify the
                                  problem. The diagnostic results came as normal and they told me to visit
                                  Samsung service centre to check any hardware related issue.

                                  I visited the service centre yesterday. The technician who attended my
                                  case immediately saw a small curve in the mobile and told me this is what
                                  is creating the issue . He opened up the mobile and showed me how over a
                                  period of time the parts inside will get stretched because of which the
                                  disconnect happened

                                  Service centre (QDIGI Kadavantra) is telling me they will charge for the repairs which is 23, 000 which is more than I paid for the mobile when I bought it and is not covered under warranty even though this issue is not my fault. They told me
                                  to check with Amazon. I need a solution for this
                                  Amazon India customer support has been notified about the posted complaint.
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                                    G Rao G
                                    Oct 28, 2021
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                                    I have seen job offer in OLX about Supervisor Post they send E-mail Link [protected]@jobcareamazon.in i have sent my resume and all study certificates to the emil, and they sent 3 PDF files i.e 1. Appointment details 2. Resources Process Forms 3. their Bank account number and IFSC code, they told and fill your details and Deposit 1550/- for Uniform Charges and send scan copy of Deposit slip, Forms to email, i have deposited 1550/- in their A/C number and sent copy and forms, the next day they called me and pay 5000/- for salary account opening in ICICI Bank immidetly, i think it is Fraud i din't send I Lost 1550/- when I saw this site and reviews I save 5000/- Thanks to all the writers.
                                    Amazon India customer support has been notified about the posted complaint.
                                    Dear OLX User,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the suspect.
                                    - Chat/message history with the suspect.
                                    - Contact number/email address of the suspect.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    Awaiting reply from you!
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                                      Maru09
                                      Oct 28, 2021
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                                      First of all they delivered the wrong item on 19/10/21. I had ordered the octra fun keyboard instead they delivered bigfun keyboard. One of the key was not working, so I made a return/replacement request. They send a message which read the item will be picked up on 20/10/21. Then the pick up call never came. I called them after few days then the customer service man told me there was some error, so my request was not processed. Then that guy told me that he will himself do that work and assured me that the good product will be delivered to me. The call, product or pickup man, none came. Today I checked again, there's no status of my return/replacement. Moreover today is unfortunately the last date for making return request but the request is not processing. I am trying again and again to talk to the customer care but everytime they are connecting me with the pre recorded voice which is simply directing me to the app to request the return and that is not working. Amazon has fooled me, their customer service man has fooled me. Please help me, they have delivered the wrong defective item and they are not doing anything even after multiple requests.
                                      Amazon India customer support has been notified about the posted complaint.
                                      Oct 29, 2021
                                      Updated by Maru09
                                      Yesterday, after I had requested a complain here I was able to process return in Amazon. Pick up date is today. Sometime ago upom called me and said he's in canteen. He told me to come in 5 minutes, I had requested him to wait for atleast 10 minutes. I reached there within 5 minutes and there is no one. When I am trying to talk with the dilevery man, the automated voice is telling me to enter 4 digit pin which was never delivered to me. Even for the delivery of the product, they had send me the 6 digit pin.
                                      My time is precious and they are fooling me again and again. No pick up guy came in the canteen, I asked everyone out there, even the Flipkart delivery guys were there, and they said no Amazon guy was here.

                                      I tried to talk with the customer service but the same thing, they are connecting me with the real person and just their automated voice recording is making me fool by telling me things which I already know. I have received no real help from this company regarding my issue.

                                      If you don't value me as a customer, please say directly. Either way, I am never gonna use Amazon anymore for any purpose. I had never expected this kind of cheaply thing from something like Amazon.

                                      I even called the number they had provided me, but he said that he's not the one who has been assigned for the pick up. Amazon, for god's sake stop making me a fool.

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                                        D
                                        Debasish Mekap
                                        Oct 28, 2021
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                                        Address: 9124543595

                                        Sir

                                        Invoice against order no[protected] not received
                                        Amazon India customer support has been notified about the posted complaint.
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