Amazon India Complaints & Reviews

1.) I had purchased an item from amazon on 19th jan 2021.
2.) the order id of the item was :[protected] .
3) the price of the item was Rs 9899/-
4) but due to some issue with the product I had to return
the product .
5) my product was picked up for return on 2nd of Feb.
2021 and the refund was also issued on the same date.
6) but till today the refund has not been credited to my
bank account.
7 ) it has been more than 18 days since the refund got
initiated but i have not received it in my account.
8) Amazon has provided me with refund reference
number to track the refund
9) the return reference number is :
30005110191019164329896
10) But, the bank customer care is not acknowledging the refund
reference number and has asked me to contact amazon again.
11) amazon is saying that they cannot help because they have
already issued refund reference number, but the bank is not
acknowledging such refund reference number.
12) kindly help me because I am stuck between the the two parties
where none is trying to help.

Your delivery boy and Depot have marked as delivery attempted, but fact is that he has not attempted delivery.
So reality is you failed to deliver on time which very unfortunate on amazon part.

They deliverd faulty leaked rice bran oil and spilled all over in the box and on other products as well and i notified and next they blocked my account what the hell is it and gave reason I asked for refunds thats why they closed my account... I would like to ask as a customer if i paid the money and recived parcel with missing products or faulty then whom to ask ...they closed my account by delivering faulty leaked fortune rice bran oil and plz I want to know what that mean if i paid them money and products not delivered to me or missing products in the parcel or faulty so customers should not ask to amazon otherwise they close the account want the he'll or they should make a policy tell the courier stay with customer until open the box and verify with the invoice what delivered or not

Refund for this order was initiated on[protected]. But refund money Rs 26490 is not showing in my bank account

Please find below the refund reference number and transaction id for the same:

Refund reference number: 30005110251025172974810

Transaction id: 1yrCfthgWPrPrA5j1wFg

I shopped from Amazon.I returned the order due to incorrect items.my money from Amazon .Refund to my account. But my money is not my account yet . I was also given the RRN number for the refund money from Amazon .
RRN No.30005110281028183551407

मैने ऑनलाइन शॉपिंग अमेजोन से दि0-03.02.2021 को एक जूता खरीदा था। जो पसन्द न आने पर मैने अमेजोन को वापस कर दिया था। जिसका रिफंड अमेजोन के द्वारा दि0-03.02.2021 को कर दिया गया है जिसका Refund Reference # 30005110291029093985675 है। लेकिन जो मेरे बैंक खाते में अभी तक मुझे प्राप्त नही हुआ है।।
अतः आप मेरी उक्त समस्या का समाधान करने की कृपा कीजियेगा। धन्यवाद

Refund reference no is #74332741035103465267239.

Paid amount Refunded by Amazon site on 8th Feb but still not credited in my account from bank.

Sir maine amazon s redmi9 power phone order[protected] ko order kiya tha lekin maine kuch problem ki wjh s wo phone agle din cenceal kr diya lekin uska refund amount 16 din ho jane k baad v mere account m paise ni aay
iske liy amazon walo ne
refund refrence no v diya h

# 30005110331033102704376

I am pH 111 of the customer of Canara bank actually my account was in syndicate but now syndicate merged with Canara so my account number is[protected] I booked Vivo v5 battery 649 rupees cost in Amazon but I cancel that item and then they released refund amount 649 rupees but that amount not added to the my account please add that amount to my account number[protected] . Amazon order#[protected]

Ordered above 13 pcs. set but delivered 8 pcs. set. this the case of cheating, breach of trust, unethical business practices.

Why not I lodge this cast to consumer forum?

Why Amazon is ding business such 420 companies?
what is their action plan to curb such situation and protect customer right?
what penalty and fine should be imposed?
why I should trust "Amazon" in future?

Ashit Roy

Sir hame date 15/02/2021 transition Details

=30020+29990=60010

return amount only 30020

TXN of INR Rs. 199.00 done on Acct **851 on 06-May-20 info: MSI*ICL AMAZON STANDING without PIN/OTP as prescribed by RBI.

I have received this mesaage with out any authorization.

They must refund amount and should not repeat in future

Sir/ Mam
I Pankaj Kumar Singh made a transaction of rupees 300 and 50 each on 7th February 2021 through Amazon, but the payment was failed and the money was deducted from my account, I called them and put my issues to them but they say" they don't get any such payment you have to contact to your bank and let them know why the money was deducted after a failed transaction "..
Please help to get the money back as soon ..

I purchase three products from Amazon 596 rupees one is 150, one is 197rs and another is 249rs on 26th January 2021.i paid 50 rupees by my Amazon balance and 546 paid by my debit card . By some reason I canceled it, my Amazon balance was returned but my bank refund is not received in my bank account till now . I also visit to my pnb branch but they said we can't help you in this matter and Amazon customer care said please contact your bank.

Please help what i do

Please refund my money back. I have subscription for one year prime member ship on 27th September. But I didn't get the refund money till date. Plz PLZ help me in this problem.reference number (848914).plz plz help me

I have not received refund from amazon with reference no. 30005110291029204643551 in my PNB a/c-[protected].
date of incident-01/02/2021

I ordered jeans from amazon in january month and returned it on 01/02/2021. the refund is inniated from amazon on 01/02/2021. but my bank didn't show the refunded amount of Rs. 460 .
kindly take action and help me to get my money back. i used my Debit Card (PNB) number:- [protected] for my payment if the order from Amazon whose order id is:- #[protected]

Refund Reference # 30005110231023153470937

Punjab National Bank
Pawan Kumar
account number:- [protected]
IFSC Code:- PUNB0039400

0n 2nd feb 2021, I had order two keyboards one yamaha and and other casio's both above 12000 each, from last two weeks i contqcted amazon almost everyday and they always gave me different reason and fake promises and said they will provide refrence number .today i got refrence number from them.30005110331033082588575
30005110331033223513276
And then as they suggested i contacted pnb"s customer cafe they said nothing is showing there by entering these numbers
So i contacted amazon and they said now we sugget you to fill up a charge dispute form.
Please help me i need my money urgently

I have made an order of my phone on 6th february but I have cancelled the order on amazon they have initiated the amount on 14th february but i haven't received the amount yet from the bank side the reference number of the transaction is 30005410421037192721658. My bank is punjab national bank(erstwhile oriental bank of commerce). My order amount is rupees 10, 999. i want to get my refund as soon as possible help me with this.

As we order track pants from Amazon and payment bank with Andhra bank was done on 4th Feb, 03:43pm.as per amazon customer care discussion they didn't receive any payment on order even it shows successful.
Bank reference I'd is[protected]