Amazon India Complaints & Reviews

I had ordered apple airpods pro on emi. due to some technical problem the product was ment to be return. the return was approved. but it has been more than 3 weeks the return product not picked up. i daily run from pillar to post but to vain. i had made more than 20 calls to CUSTOMER care and even on socal media. every time i get same reply 'sorry we couldnt make your pick up and we will make sure that it would be picked up with 2-3 days. but since 2nd july i got 15 emails stating same furstrating reply from amazon but no pickup is done till date. due to these ### im being charged by my bank.
request you to lodged complaint agains these culprits.
#[protected]

Note reflecting is my bank
Online shopping date 17/07/2020
महाशय सविनय निवेदन है कि मैंने 17 जुलाई 2020 को ऑनलाइन शॉपिंग के जिसमें मेरा रिफंड अभी तक नहीं आया 4 working day का समय लिया गया था reference number :- 089173

महाशय
आपसे निवेदन है कि मेरा रिफाइंड जल्द से जल्द देने की कृपा करें मैं आपका सदा आभारी रहूंगा
Account number :- [protected]
Ifsc code :- ucba0001199
Total amount:- 147 रु

Hi sir
The latest order of Panasonic CR123A lithium batteries (2units) worth Rs.450/-
I would like to inform you about the disappointment i had to encounter as the batteries didn't function even for 6days.
As i had a lot of faith on the reputated company i suspected problem with the device itself(panasonic wet/dry shaver ES7801 ) i have taken the device to a repairman to check for any malfunction, as a result of the pandemic the repairman had to postpone the diagnosis as there where many other pending orders.
Recently i got to know that the device is in great condition and is functioning properly and when he diagnosed to check any issues with the batteries he found them dysfunctional.
I've never expected this to happen as i have been shopping via amazon since 2013 always had great shopping experiences and have recommended the e-shopping company to many people and have seldom faced issues that too with products from reputated brands.
I had many hopes from the product but such hopeless results caused despair.
I would like to request the seller, the e-shopping company to consider the gravity of the issue and process my refund for the above said product amounting to Rs.450/-
I would like to suggest the e-commerce shopping company to employ better methods of checking the genuinity of the products and so that the company doesnt need to be defamed.As a wellwisher and a loyal customer of Amazon.in

This is to inform you that i had placed a return request of one Hawankund on 16.07.2020. Its been 9 days no person has came to pick this product. Several timeline has been given to me by customer care & this timeline is never ending. Whenever i call at customer care they dont give me satisfactory ans & when i try to talk to their senior they cut the phone. This is very unprofessional behavior. Till date this product is lying with me & i suppose neither seller nor amazon want this product back.They are giving false commitments & wrong statements. Customer time & money does not matter to them. I dont know how many days/months they need to pick up this product.This is your customer support & customer service, I am fed up of calling you repeatedly.If you dont need this product back, dont take it at least refund my money.Are you guys playing a game with customer or trust factor of customer has placed aside. I think amazon is making serious efforts to losing their customers. Please do the needful for this complaint if you sincerely feels customer feedback means to you people.

One day call from Amazon to select the Amazon supervisor in Vijayawada location to pay the 1500/- for uniform. Next day call from Amazon to pay the 5150/- for salary A/C opening in HDFC and life insurance due to covid19. After one day call from Amazon to pay the 5000/- for document verification. After 2 days call from Amazon to pay the 4500/- for police verification. He says these all amount (16000/-) are refundable. I'm trying to contact us. He is not responding calls and emails. Please help me sir. A/C details
Renu Devi (senior Recruitment officer) Bank-Punjab National bank A/o No- [protected], IFSC-PUNB0088900.
Contact details:-[protected].
Email:[protected]@amazonhiring.in

One day call from Amazon to select the Amazon supervisor in Vijayawada location to pay the 1500/- for the uniform. Next day call from Amazon to pay the 5150/- for salary A/C opening and health insurance due to covid19. After one day call from Amazon to pay the 5000/- for document verification. After 2days call from Amazon to pay the 4500/- for police verification. He says these all amounts (16000/-) are refundable. I try to contact he is not respond call and emails. please help me sir. A/C details
Renu Devi (senior Recruitment officer) Bank-Punjab National bank A/o No- [protected], IFSC-PUNB0088900.
Contact details:-[protected]
Rahul Sharma (HR Amazon )(Information Excutive) +91 [protected].

I purchased terabyte hdmi to vga adapter (Multicolor), terabyte 10024n vga cable (Multicolor) item from amazon on july 7th, in which i had the problem, i had given the replacement request, but it was accidentally canceled. The product cost was 430 rupee.
I have been talking to amazon for the last 15-20 days for payment refund,
But till now i have not received refund, please look into this matter and provide me solution.

Order number :[protected]

Thanks,
Hemant sharma

Totally fraud company he ye amazon.. Loga ke sath dokhe pe dokha krti rhti he.. Phle logo ko call pe call krwati ki ye kro wo kro... Fir bad mhine se upr mental harrasment krke.. Logo ke unke refund ke liye mna kr deti he.. Or logo ke bolti h ki.. Galti apki trf se hi he... Bhut hi gathiya he ye inke services bhut hi gathiya... Logo se batmeiji se bat krte h... Mera contact no.[protected]. He mne bhi inse ek fbt suit mgwaya usme inhone ek fati purani t shirt or lower bhj di... Or inke delivery boy inte batmij se bat krte leke jane ke liye mna krte h.. Or inko complaint center me call kro to wait kro wait or ek din bolte h ki.. Apka refund nhi hoga. Itne dokhebaj h ye.. Me to ye khuga.. Ki inse kbi koi chij na lena... Bhut hi fraud company he.. Inhine to ye ab bussiness bna liya. Logo ke sath fraud krne ka.. Or inhe koi kuch bolta bhi nhi... Or koi kuch bole to bolte b ki.. Hmari comply krdo police station me hme koi frk nhi pdta.. Sidi batmiji se bat krte h... Itne dokhebaj h.. Bas dimakh chal ke rakh diya.. Inhone.. Amazon froudy... Totally fraudy company...
[protected] contact no.. Koi bhi contact kro... Or plzzz koi to inka kuch kro.. Kya ye loga ke sath ese hi fraud krte rhenge..

Order smartphone waiting for delivery since 11 july. Call to customer care but not received delivery on till16th july asked for wrong location was updated in training id. After call with customer care the status was updated within minutes status was delivered updated. But product was not received. Wait for buffer time but not received yet the delivery of product now received that we can't create replacement for product.

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says VSI/AMAZON STAN. Neither have I done any transaction nor have I received any OTP during the transaction. Neither am I a prime member paying for auto-renewal. I checked this when I was going through my account statement, and this has happened for many months. The amount was debited on 22nd July 2020 latest. Could you please assist me regarding this. Please find the attachment regarding the same.

I want this cancelled and all transactions refunded asap!

Upi transaction failed but i didn't get refund till now

I ordered scb derma roller.
Order#[protected].
I have got a broken item, and the item is not of the company which i ordered.
This item is not returnable.
But i did not received what i had ordered.
The company is different and the item is also broken.
Kindly exchange this with what i ordered.

On 7/17/2020 an unauthorized purchase was posted to my credit card account referenced above. The purchase was not made by myself and requesting a refund for this $13.93 unauthorized purchase.

My order no 402-[protected] and track Id no[protected]
Above order not delivered but status is show the delivered . customer care is not supported and many times link not connected

I ordered a Redmi phone in a EMI payment option (order #[protected].
Item delivery was on expected date ie 20/07/2020. But the delivery boy is not ready to deliver in my door step because of the ambiguity in my land mark. The land mark I given was a church name. But the delivery boy went to a another church in the same name. He call me to receive the item from the wrong place. From his phone call I understood that he was aware of the two churches with same name but he didn't give me a call before he reaches the wrong place. His behavior was very rude and he travel me a lot of distance again from the place he supposed to be wait. His name is Sabin. These type of person is not suit for a reputed company like Amazon. So I expect a strict action against this delivery boy. I am a Amazon customer since 2011. If I get these type of rude experience again from Amazon delivery boy then I force to stop using Amazon.

I have made full payment of rs 455.00 online for the book, icse physics - 6, 2019 ed., viva education on 18 june 2020. The said book was supposed to be delivered by amazon latest by 8 july 2020. Two weeks have passed, neither amazon has delivered the book nor responding to my query. They should immediately send me the book or else refund the amount with compensation for the delay.

I cancelled order on 5 july and i got a mail refund initiated on 8 july but till now i did not get any refund

As you can see amazon finally becomes what they wanted to be. Taking customer money without giving services, closing their accounts. It's totally unfair and injustice done with me.

I have a right to speak, i have a right to get my money back.

Amazon becomes very rude for genuine customer, kare koi bhugate koi.

Also taking my 720 rupees won't make you rich mr. Jeff... It will make you weaker.

I think it's time to boycott amazon too just like tiktok, because people working in amazon are not trustworthy at all.. And i wish amazon ka naamo nishaan bhi nahi rahe india ki market me.. Aaye bade firangi chor.

Help kar sakte ho toh kariye meri to get my money back, else phir kya kar sakte hai.. Yeh india hai middle class insaan ko toh dabaya hi jaata hai afterall.

I ordererd for iball decibel bt headset in the month of may. It stopped working in june. I went to the service center and they found that there is no serial number on the product. It's not even there in the invoice. Complaint no. [protected] was raised on 2nd june. But there is no resolution given even after 20 days.

I had purchased bean bag and i received it without beans, second order was for liberty sleepers, both the times my experience from good went to worse. While returning the goods i would have got refund in my bank, but it was posted on your amazon card, which clearly indicates your unethical practice for business.

I had to do forced buying to adjust my amount... Why?
If you have taken cash, then refund cash in bank, but your refund page to put bank info is greyed out, so to get amount in your amazon card, which means you are looting us for our hard earned money.

I always preferred my friends and family to buy from amazon, but now this will not happen in future.

You lost number of customers for this malpractice.