Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 23, 2024
Complaints 19928
Resolved
1458
Unresolved
18470
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 301

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
1
178181
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount not credit in my bank a/c

On 5th may i order two pis mobile total amount was rs15998. I paid this amount through bank atm card. After two days i cancel my order. Amzon refund my amount 11th may. But this not credit by bank a/c yet. I call amzon customer care. They told they refunded my balance. What problem. Please solve it. My a/c no=[protected]. Ifsc=utbi0bdy957. Order id=[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ardhendu Mallick
Report
Copy

Nda book

Address:India

Sir i have not get my refund from amazon. But amazon costomer cere have told me they initiated my refund and you will contact your bank costomer cere....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ahuja blg no:-1, flat no:-323, 3rd floor, new prabahdevi, behind ICICI, near century bazar, Mumbai :-400025, Flat no:-323, New prabahdevi, Mumbai :-400025.

I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 29th july, 2019. Could you please assist me regarding...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arjuna Behera
from Bengaluru, Karnataka
Report
Copy

i want my return refund of order number #406-8948973-9905961/21.04.2019

Address:arjuna behera, at- medical campus, po-mohana, dist- Gajapati, state- Odisha, pin-761015, INDIA

I purchased two items to paidrs.11, 495, 00 one is nike mens t shirt and other is ray ban full rim spectacle frame. I received both items and returned both items due to some problem. The seller returned rs.4, 321, 00 of nike t shirt. But the seller not returned rs.7, 714, 00 of ray ban frame till today. Order number is #[protected]. I placed order on-21.04.2019. Order received on06.05.2019. Order returned on-09.05.2019 by amazon return...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Varanasi

Inverter doesn't work properly.and glowing all the indicater..time off power cut it not work..wisel every time.. doesn't charge... Many time I complained but it's not solved yet.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitinkumar vasanjibhai patel
Report
Copy

EMI

Address:Baroda

I am nitin patel (Baroda) mane date 12/10/2019 ko amazon se samsung washing machine ke liye emi ke ya tha lekin bad me order cancal kar diya tha.मगर मेरा emi cancal नही हुआ। मेरा 7 मंथ से 1652.19+1964.97=3617.16 हर महीने कट रहा है। वह बंध कीजये ओर मुजे जीतें रुपये भरे वो रकम रिफंड करे।...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Muralidharan19
from Hosur, Tamil Nadu
Report
Copy

Product is not shipped

Hi. This is regarding my order id[protected]. I've ordered a product on 18 may at amazon. It's been 4 days but the product is not shipped yet. I have a prime membership. It says fast delivery is available in prime. But if you people not shipped the product for 4 days means what is the use of prime membership. Please ship my product as soon as possible. Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I booked an product in amazon as it was cancelled by them but my money was debited from my account and the same day they intiated my amount and they said that the amount will be credited to your account on[protected] but still amount was not credited to my account and they asked to check in the bank i have contacted the bank to and they given my branch number and the branch person is neglecting the issue they are not even caring help me as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashantpvm
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelling order

I ordered some books from amzon on prepaid order basis,
But due to covid19 case in my area appeared i cancelled my order immediately but its not camcelling
I tried for 2 days its not cancelled or intiated refund
My cancellation order id:
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
X
Xssdghjjjkljhfcvdddfhjujmkkk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund purpose

My name is ankita ghosh. On 21st may, 2020 i have ordered two items from the app "amazon". One of ₹221 & another of ₹181. And i have cancelled my order on that day itself. But i have not got the refund. Although i got the message that they have initiated the refund.
My order id[protected] &[protected]
Please help me out with this. I need the money urgently....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek Kunwar2
from Delhi, Delhi
Report
Copy

regarding account locked & money issue

From last 1 week my account is locked just day before i placed an order through amazon its a prepaid order & after that my account has been locked i'm not able to check anything even my product is not delivered till now all the information whatever they want i already provided but they didn't unblocked me nor refunding my money back i'm stuck in this please help my email id is [protected]@yahoo.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
178181
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money will not credit my bank account yet

Address:FROM AMAZON ONLINE
Website:www.amazon.com

I book a product from amazon on 11may by prpaid txn rs 15998. Two days i cancel this product. They refund my money. But refund money not credit my bank a/c yet. Solve my problem as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunil2tall
from Bengaluru, Karnataka
Report
Copy

Product not yet dispatched

Product no yet dispatched even after 3 days order no[protected]. Customer care not answering the call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bindu Dogra
Report
Copy

Luvlap swing chair

Address:Amazon
Website:www.pnb.in

I purchased luvlap swing chair ₹3369 from amazon on 11/05/2020and done full payment by debit ard but order was cancelled on 12/05/220 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# 75503720134039757315928 &
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have place order of m30s in january'20 with exchange and 6 month emi offer. But the delivery has refused to exchange my old phone and cancelled the order.

But refund not been credited to my citi bank account and every month it has been deducted from my account with 18% gst.

I need my refund asap with interest....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear sir,

I have placed above order with you company through my debit card. The amount has been debited from my account. (Screenshot of the same is attached here with for your reference.)

I have received the below mail from your [protected]@amazon.in id
=
We're writing to let you know that the payment for the item listed below has been declined. Please revise your payment details or select...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joytosh Datta Choudhury
Report
Copy

ORDINARY Account

Dear Sir
Please be informed that made an order(ORDER #[protected]
and payment made through Amazon Pay ICICI Bank Card No:4315 XXXX XXXX 0005.
Now getting message in my mobile that the ORDER HAS BEEN CANCELLED.

May I know the reason of cancellation of Order.

Request to confirm.
Thanking you.
With regards
J Datta Choudhury...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hello sir/mam my self harpreet singh prop. Of sukhmani powertronics
I want to start my business online from 1-2 years but due to one mistake i am not able to do that and your team is also not helping me please help me.
I am explaining my mistake down:
I have 3-5 gmail accounts and by mistake 1-2 years ago i created sellers account on all gmails and add our firm gstin with all the account now because of that my all accounts...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Girish.bijalwan
Report
Copy

No Refund credited to my hdfc account

I have a refund issue with amazon. They said that the refund has been processed and money will be reflected in my bank account within 3 to 5 days. After a week as i didn't receive the amount, i contacted amazon again and they told me that the refund has been done from their end on may 9th and to check with my bank about the issue. Please let me know why i am not getting the amount credited to my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:amazon.in

Refund for amount 569.05 has been successfully processed on[protected] by amazon india

Refund Reference #[protected]

But it is not reflecting in my indian bank account.
Kindly do the needful...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy